mmayo
Member
I have sat in this for a couple of weeks, but I have to share.
Eight weeks ago I had quadruple bypass surgery. The shop is active and the pain reduces slightly each day.
I needed more information than the very good Exotic Blanks website could answer, so I called Ed. I started talking and he used my first name in a friendly manner. I thought called ID and then he mentioned that he was happy I was recovering quickly from surgery. I was pleasantly stunned. I could not imagine Ed with zillions of customers would know from this section of IAP that I had surgery and would remember. I was very wrong. He was very caring and kind.
I like many vendors and have had great customer service; this was over the top.
Thanks Ed
Eight weeks ago I had quadruple bypass surgery. The shop is active and the pain reduces slightly each day.
I needed more information than the very good Exotic Blanks website could answer, so I called Ed. I started talking and he used my first name in a friendly manner. I thought called ID and then he mentioned that he was happy I was recovering quickly from surgery. I was pleasantly stunned. I could not imagine Ed with zillions of customers would know from this section of IAP that I had surgery and would remember. I was very wrong. He was very caring and kind.
I like many vendors and have had great customer service; this was over the top.
Thanks Ed
Last edited: