SantaEric
Member
prior to xmas I ordered some 50cal pen kits from PSI along with a chuck. No probs with chuck but 2nd 50kit was defective. I called PSI and spoke with a lady in tech svcs who asked for an email and a pic and did both immediatly. She said she'd call back. day goes by and I call and was told by the same person that they are too busy right now to deal with me. Too busy??? are you serious? Rather then admit that a pen kit might be defective they cop an attitude. So I'm hoping that someone here who has had positive dealings with this company can lead me down the primrose path to enlightenment...TIA