matt.mackinnon
Member
I ordered a bunch of Alimilite products from Plastic World here in Toronto. Sadly their online order system is not tied into their inventory, so it said that had some Alumilite Metallic Powder 1 oz in Pearlescent colour in stock.
After ordering it and paying for it through Paypal, I get a phone call from them telling me that they didn't have any stock and could they remove it from my order. I agree'd and thought all was well. But for some reason they decided to charge me what looks like a restocking fee of 25% to remove this item they didn't have in stock.
Stuck having to phone a long distance number and get stuck on hold to need to request I get a proper FULL refund for this item. Sorry, but customer service should be your mandate if you want to stay in business.
After ordering it and paying for it through Paypal, I get a phone call from them telling me that they didn't have any stock and could they remove it from my order. I agree'd and thought all was well. But for some reason they decided to charge me what looks like a restocking fee of 25% to remove this item they didn't have in stock.
Stuck having to phone a long distance number and get stuck on hold to need to request I get a proper FULL refund for this item. Sorry, but customer service should be your mandate if you want to stay in business.