Par for the course. I only order from them when I can't find what I want elsewhere. I ordered something the 27th. It still has not shipped. I called their offices this morning, the offices are closed so presumably they aren't working on getting orders out today, which means it will be at least Monday until it ships, then likely another week until my order arrives. In the past I made the mistake of paying for their 'expedited shipping'. An order that I paid for 2 day shipping took 4 days to actually ship. They didn't see anything wrong with that.