Dog Click Pen

Signed-In Members Don't See This Ad

Jamesomac

Member
Joined
Mar 22, 2013
Messages
28
Location
Nova Scotia
Does anyone have issues with the click mechanism on the dog click pens? The only way mine will work is to leave the plunger very loose. The finished blank is exactly the right size, and I made sure the plastic mechanism was secured tightly into sleeve. It seems that when I depress the plunger, it does not go far enough to lock in the open position.
 
Signed-In Members Don't See This Ad

Jamesomac

Member
Joined
Mar 22, 2013
Messages
28
Location
Nova Scotia
The thing is that you don't know you have a problem until it is assembled, then it is too late. I can't remove the top mechanism to see what's going on.
 

TonyL

Member
Joined
Mar 9, 2014
Messages
6,926
Location
Alpharetta, GA 30004
I only made one (for my wife) that uses it daily. I am actually surprised that it has held-up this well. It doesn't seem to be the best design - who knows?
 

Jamesomac

Member
Joined
Mar 22, 2013
Messages
28
Location
Nova Scotia
I called PSI and asked for a pen technician but the phone rang for several minutes with no answer. I tried this twice. I'll try again later and see if they will send me a new click mechanism.
 

WriteON

Member
Joined
Aug 21, 2013
Messages
1,915
Location
Lake Worth,Fl. / BlueBell, Pa.
I called PSI and asked for a pen technician but the phone rang for several minutes with no answer. I tried this twice. I'll try again later and see if they will send me a new click mechanism.
Simply ask whoever answers the phone at customer service to send replacement part. Also explain you called previously and and nobody answered
 
Joined
Dec 22, 2017
Messages
1,045
Location
Wolf Creek Montana
When I have issues with PSI, which is very rare, I use the on-line chat tool. I seem to get directed to the right person quickly and get the end results I need. I agree with the phone, unless your placing an order PSI doesn't have great phone service. The chat line is not available on the weekends or after there normal working hours.
 

George883

Member
Joined
Jan 22, 2019
Messages
260
Location
Peoria, Arizona
What did you do to get it to work? I've got one of these kits that I'll be making soon so if there's a problem how about sharing the fix before the rest of us have traouble.
[Not sure what happened, maybe it was me, when i first assembled the pen it wasn't working well. I seemed like the click assembly wasn't fully engaged. So I dissembled the pen and re assembled it and it worked well.
 

Jamesomac

Member
Joined
Mar 22, 2013
Messages
28
Location
Nova Scotia
I tried to remove the click mechanism with a steel punch, but only succeeded breaking off a piece of the plastic. After that it worked OK but I don't know why, and I could never sell it. The issue I had is the refill would not extend far enough to lock in the open position when I pressed the plunger. I wish I knew a way to test this before assembly because it is very hard to remove it after it is press into the tube.. The PSI technician was very helpful, and they will send me a new click mechanism with my next order. I have two more of these kits, but am very leery of starting another one.
 

penicillin

Member
Joined
Feb 27, 2019
Messages
279
I made a dog click pen about a month ago. I remember the issues with turning buckeye burl for the first time, but no problems with assembly at all. The click mechanism worked, the pen wrote, and we gave it to its recipient the next day. The next time we saw the recipient, she told us that she loved it.
Dog Click Pen Buckeye Burl.JPG
 

penicillin

Member
Joined
Feb 27, 2019
Messages
279
P.S. Here are my latest tricks that help me with assembly:

* Check the milled blank and tube length carefully before turning.
I use digital calipers to verify that the length of the blank (with tube glued inside) is an exact match for the expected tube length. I get the tube length from the instructions or the IAP phone app. ($1, and highly recommended!)

* Make sure the inside of the tubes are clean from glue.
Use a pen mill insert to clear out the glue from inside the tube. If that doesn't get it shiny clean, use a round file to scrape and clean it out gently.

* (Optional, but it helps me) Use a deburring tool to clean and chamfer the tube ends.
I bought this one from Penn State before realizing that it is a generic tool that can be found at local hardware stores:
https://www.pennstateind.com/store/MSDEBURR.html
 

Jamesomac

Member
Joined
Mar 22, 2013
Messages
28
Location
Nova Scotia
I use a sharp Fiskers knife to clean out the ends of the tubes. I then use a cotton swab dipped in acetone to clear out what's left. I always use base plate wax to seal the tube ends, but a little glue still finds its way into the tube.
 
Top Bottom