CSUSA Customer Support

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Chopit

Member
Joined
Feb 6, 2013
Messages
15
Location
Virginia 22802
CSUSA Customer Support has to be ranked Outstanding. Purchased a Shaving Knot several months ago just got around to making a handle and putting it together. After using about several weeks the bristles turned into a hard knot, nothing I tried would remove this knot. Called customer support to see if they had any suggestions?? Received a email that they were sending out a replacement at no cost. Now that is what I call going above good customer service. Thank you CSUSA
 
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magpens

Member
Joined
Feb 2, 2011
Messages
14,762
Location
Coquitlam, BC, Canada
Thanks for this thread. . I have never had occasion to call CSUSA customer service but it is good to know that they are "there for us". . I use some of their products and have been very happy with them.
 

Loucurr

Member
Joined
Feb 15, 2016
Messages
305
Location
Florida
Thanks for the offer, Lin. Took the easy way and went to Amazon for Christmas.

Check out ringsupplies.com they have the best ring mandrel out there right now.
 

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