CSUSA Customer Support

[Chopit]

CSUSA Customer Support has to be ranked Outstanding. Purchased a Shaving Knot several months ago just got around to making a handle and putting it together. After using about several weeks the bristles turned into a hard knot, nothing I tried would remove this knot. Called customer support to see if they had any suggestions?? Received a email that they were sending out a replacement at no cost. Now that is what I call going above good customer service. Thank you CSUSA

 

[Woodchipper]

Thanks for the thread. Wife is wanting me to make her a ring.

 

[lorbay]

Thanks for the thread. Wife is wanting me to make her a ring.

Get me the size and I will make her one.
Lin

 

[keithbyrd]

I agree my experience with CSUSA has always been top notch!

 

[magpens]

Thanks for this thread. . I have never had occasion to call CSUSA customer service but it is good to know that they are "there for us". . I use some of their products and have been very happy with them.

 

[WriteON]

This is good to hear. I heard about ring turning for the first time yesterday and plan to order everything I need from CSUSA tomorrow.

 

[Woodchipper]

Thanks for the offer, Lin. Took the easy way and went to Amazon for Christmas.

 

[Loucurr]

Thanks for the offer, Lin. Took the easy way and went to Amazon for Christmas.

Check out ringsupplies.com they have the best ring mandrel out there right now.