Ditto about 800watt and the quality of the product. I was a little surprised when my order showed up in about a week. Guess it depends on whether they are in stock or on back order. I did send an email on a different issue and never go a reply.
There several places that you can buy individual collets for $10-$15. The eBay product is a set of 11 for $49. A good; but if money is tight and you don't need all of the collets, buying a single one may be better.
This won't help those who already have purchased the Beall set; but, for those contemplating a purchase, the best way to do it is buy the chuck from Charles Martin @ www.woodchipshome.com and the collet set from eBay(80watt)