madara
Member
I needed a few pen kits and blanks so I placed a quick order through Rockler. I'm a little disappointed they were thrown in a large poly bag with everything bouncing around. Even a bubble mailer would have been better.
I only needed a few items so I ordered using their free shipping coupon. I've reached out to them. I just wanted to see if anyone else has had issues. I typically place a larger orders and it comes in a box.If I can make a suggestion, take it up with them. Give them a call and explain and i bet they offer you a discount or make it up somehow. If you do, get back here and let us know. The reason I say this is because it does very little telling us. also maybe the same kits can be found at other vendors because I know that is not the cheapest place to buy things. I will wait till I get a coupon or they run a sale if i buy from them. just a suggestion.
Would you ship a finished pen in an unpadded plastic bag? I just don't want my kits bouncing around in a large bag.How much bouncing can be done?
They are not a big vendor to buy kits from so you do not see them talked about here much.I only needed a few items so I ordered using their free shipping coupon. I've reached out to them. I just wanted to see if anyone else has had issues. I typically place a larger orders and it comes in a box.
I had to return items to a vendor last Summer due to poor packaging. I do not appreciate having to go out of my way to re-ship because of poor or no protective wrapping material used.Rockler usually includes a return form, you should use it if there was anything damaged.