Artisan iron designs
Member
A while back I posted an issue with the broadwell pens of the cap just spinning on the threads. This is one of my eye candy damascus fountian pens. It takes almost 6" of 0.750" dia. stock. Here is what I learned from PSI tech. (whome are awesome pepole). The black tube which holds the cap band and threads can crack and or can be the wrong size. I had them send me 2 new ones based on my order and just got them the other day. I then had my outside sales rep bring me the 2 defective pens from a show he was doing for me. Under examination; the tubes were not cracked nor mismatched. what I did find is the threads were worn (probably from all the people opening, posting, and closing the pens) I swapped out the bad ones for the new ones and they work great. What I learned from this ...only make pens with plastic to plastic threads or better yet metal to metal threads and not metal to plastic. sorry PSI no more broadwell for me but, keep up the superior coustimer service you guys are awesome.