jttheclockman
Member
This question is basically for those that sell pens both on line and at shows and also those that give them away. One of those things I started thinking about because I have a person who is pushing me to sell my pens on line. I really do no want to do it but the thought is out there.
I believe fountain pens are very easy when it comes to changing refills or adding inks because usually a fountain pen buyer is familiar how they work with the various feed systems. Correct me if I am wrong. But I think this question is geared more toward the ink refills as well as rollerball refills and refills in general. There are so many different kits out there today and many ways that refills are replaced after the pen is assembled. Weather the nib unscrews, the barrel needs to be pulled apart and tranny unscrewed, or cap pulled off and so on. So my question is do you and if you do, how do you relay this information to your customers? Do you include some sort of instruction sheet or photograph? Mostly if you sell on line but can be applied to in person selling also. What I do is show the customer at my show what needs to be done. If I give the pen away it usually someone I know so I also can show or just tell them to give it to me to replace refill. So what method do you use to relay how a refill is replaced. Thanks.
I believe fountain pens are very easy when it comes to changing refills or adding inks because usually a fountain pen buyer is familiar how they work with the various feed systems. Correct me if I am wrong. But I think this question is geared more toward the ink refills as well as rollerball refills and refills in general. There are so many different kits out there today and many ways that refills are replaced after the pen is assembled. Weather the nib unscrews, the barrel needs to be pulled apart and tranny unscrewed, or cap pulled off and so on. So my question is do you and if you do, how do you relay this information to your customers? Do you include some sort of instruction sheet or photograph? Mostly if you sell on line but can be applied to in person selling also. What I do is show the customer at my show what needs to be done. If I give the pen away it usually someone I know so I also can show or just tell them to give it to me to replace refill. So what method do you use to relay how a refill is replaced. Thanks.