NotURMailman
Member
I recently ordered a bunch of blanks (I believe around 25 or so).
http://www.woodworkersblanks.com/
First I want to say how refreshing it is to see a picture of the actual blank you are ordering before ordering.
Second I would like to mention how fast he got them shipped.
Third, and this may seem like a small thing, he refunded me what I "over paid" in shipping. Most people will just look at overage in shipping charges as extra profit and keep the money. I would have never known the difference. Not Mr. McBryde... he refunded the difference of what I paid via his website and the actual shipping cost.
It is small stuff like this that let you know someone's character and how they treat customers. That is how you develop a loyal base of return customers, by showing them that you are not in business just to take people's money!
http://www.woodworkersblanks.com/
First I want to say how refreshing it is to see a picture of the actual blank you are ordering before ordering.
Second I would like to mention how fast he got them shipped.
Third, and this may seem like a small thing, he refunded me what I "over paid" in shipping. Most people will just look at overage in shipping charges as extra profit and keep the money. I would have never known the difference. Not Mr. McBryde... he refunded the difference of what I paid via his website and the actual shipping cost.
It is small stuff like this that let you know someone's character and how they treat customers. That is how you develop a loyal base of return customers, by showing them that you are not in business just to take people's money!