When do you say enough is enough???

[Chrome]

I print out a little set of instructions on a slip of paper to include with each one, stating the "care and feeding of your new pen." It tells how to protect it, replace the cartridge, etc.

I was considering doing this, any chance of seeing an example please? :biggrin:

Cheers,
Chrome

 

[Smitty37]

Someone that ties hooks on fishing line all day can show someone how to tie a fishing knot, 6 months later you may not remember. And that guy would laugh about what an idiot we are to his friends.

Just think back to some of our previous threads about something we did (CA glue anyone?), and how many outsiders would call us idiots.

Before my grandmother moved to Florida, she would call me once every 3 or 4 weeks that her TV wasn't working, or the DVD player wouldn't work; and I had to walk her through using the tv/video button.

Well I've worked with Technology all my life and if I don't use a function on one of my technology devices for awhile, I have to look it up in the book or go to the instructions on the screen to get it going. At times when I was working designing Test Equipment I would have to fix a tester that I had designed a few years earlier - I never remembered how everything worked. I'd have to get out the drawings and figure out what I'd done to make it work right.

But.... this is a pen. How stupid do you have to be if you can't figure out it needs ink to work? Really, pens have been in use since man invented language and we have all been using them forever (Well, anyone over the age of 30) so ... to say a pen does not work without thinking about replacing the refill is just.... stupid.

My only disagreement with that is this. I am sure there are customers out there who have never changed a refill in their life and don't even know you can change them. I know folks who have never owned a pen that wasn't a "freebie" promo pen oe a bic stic or papermate they got at work and when they run dry you toss them away.