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workinforwood

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Ed talked me into joining facebook. Signed up yesterday. Now last night I started getting "Thornapple Creations Product inquiry" from tons of people I don't know. That is from my business website, if you click on a product you can ask a question and it comes to my email as product inquiry. So I have got about 30 of them since last night already. It comes through as a different product each time, and the question always say something like "oh, I found what I needed online". I have not responded to any, I just keep hitting delete. :confused:
 
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Jeff are they messages trying to get you to visit another website? sounds like spam.... I really cannot see it being related to opening an account yeterday on FB
 
It's a tradeoff between being available to your customers, and getting spam. If you have a nice convenient form to send you questions, some bozos are going to abuse it. That's just the nature of the internet.

Does your facebook profile have a link to your website? That might be where they're coming from. But customers are also going to find you the same way- another tradeoff.

You could put a CAPTCHA on the form to keep robots from hitting it, but that's not going to stop people from doing it manually, and it's also going to inconvenience potential customers.
 
As much as people like to think that captcha is the stopper of spam it really depends on what type you use. The standard addon that requires the user to fill out letters is easily bypassed by services such as deathbycaptcha.com

Social sites are a must if you're in business if you plan on depending on any search traffic. Google is placing more weight if you're 'socialized' so having a page and at least a FB like, twitter and G+ on your site is wise. To get around spam you want to use a captcha addon that is going to do one of two things. The best is a form filler that asks a specific question regarding your site. For example: "What's the name of this site?" The second is captcha using math -- What is 2+5? These types of captcha are not automated in the services.... Yet.
 
Jeff - Curtis has a captcha module that he recommends. I don't have time to dig out the name of it right now (at work), but drop him a line. I think this isn't about FB, its that a spammer caught your pages.
 
Ok coincidence then. The junk seems to have slowed or stopped now. I must be missing something cause I don't get the point of it all. Just a waste of time, people got nothing better to do??? Its retarded.
 
Ed talked me into joining facebook. Signed up yesterday. Now last night I started getting "Thornapple Creations Product inquiry" from tons of people I don't know. That is from my business website, if you click on a product you can ask a question and it comes to my email as product inquiry. So I have got about 30 of them since last night already. It comes through as a different product each time, and the question always say something like "oh, I found what I needed online". I have not responded to any, I just keep hitting delete. :confused:


If you want advertise your web site and let people find you, the default settings are sufficient. If you want to keep everyone in the world from spamming you, checkout this link below. Ignore the part about "Susquehanna Woodturners".
http://www.coleman-family.org/Files/Facebook_privacy_settings.pdf
 
Jeff - Curtis has a captcha module that he recommends. I don't have time to dig out the name of it right now (at work), but drop him a line. I think this isn't about FB, its that a spammer caught your pages.

The easiest way to keep spammers from harvesting your email address on a web site is to wrap it in a bit of javascript. The spammers engines read the source code on web pages looking for an email address. They can't read the java script.
 
If you are getting bunches with common text like "Thornapple Creations Product" in the subject line you can set an email filter in your email client and move them to a junk folder or have them automatically deleted.

Joe
 
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