Way beyond good service

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OKLAHOMAN

Member
Joined
May 17, 2006
Messages
10,227
Location
Costa Rica
Ever notice how some companies give good service and other not so good and then one that stands out as exceptional. Well my thanks to Gary Nicholls (CaptG) who sells blanks made from watch parts over carbon fiber and carbon fiber blanks. I have order a few of his larger Rolex and Elgin blanks and have sold most . This week after selling one I went to replace it in my display with a new one and discovered that it was cracked (no fault of Gary's) I contacted him fully expecting to pay for a new lower barrel blank and he said to send him the blank and $5 for shipping and he will replace it. Now that was and is way more than expected of any company, so Gary I can only say "THAT'S EXCEPTIONAL SERVICE".
 
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