I'm about to retire from USPS after 33 years. It is NOT the same place I started working for. While there are many reasons the job has gone so far downhill, the one true reason I'll stand by is upper management. They are clueless about the actual job and sit in their ivory towers and make inane changes to the business while staring at spreadsheets. I've seen some the most asinine ideas implemented at huge costs because it seems to make sense on paper. Instead of asking senior carriers that have been through the mill and listening to sound advice, they create changes JUST for the sake of changing, while apparently not understanding the cost and complete ineffectiveness of some of these changes. Don't get me wrong, changes for the better are more than welcome but as the old adage goes, why fix what aint broke? I'll miss the job and my 825 customers...I will not miss the lobotomized, castrated bosses we have inherited. Sorry for the rant:redface:
Have to agree with you on the part about upper management. Our local Post masters of disaster, for the 40 years I have lived here are always more interested in remolding the post office building, than service. I didn't work for the PO. But have always been friendly terms with the carrier due to the amount of stuff a home biz generates over the years.
Last 5 years the people they are hiring are getting to the point that it is a very sorry state of a work force. can't read, don't care spend more time talking on the hands free phone than paying attention to where they are on the route. The route we are on was the route the put out last after the last long term carrier was pulled off.
The on sub pretended he couldn't speak English. when I asked him where the package was that the my usps app said was delivered. "He did the no speaky engish routine." It was 2 blocks up the road on another street, glad they have a good GPS system with the tracking.
In the last six months I have had a package stuck in the Allen park triangle for three weeks going in a circle from one hub to another local hub. Another started in Conn and travel down the east coast to Fla then back up to the mid west before heading to Mich. Another spent a week traveling around Mi before hitting my porch. When we had some temp carriers, I had a package on the truck for a couple of days because the women carrier thought it was to heavy. Under 30 pounds, Could see that it was some place at the local PO.I can't tell you the number of times I have called and emailed the Local back end supervisors looking for a package.
She has always been helpful, and said that we are going to have to stop meeting like this!:biggrin:
I drive 12 miles to another PO if I have counter dealings. The one lady on the counter is nasty of disposition, and very unpleasant to deal with. She always seems to be only one working when I would go in. And they are very slow even when there is only two people in line.
The worst thing with this PO is I handed her a first class envelope to mail along with a package and they lost the envelope.
The tracking app works most of the time, and watching where it is traveling can be entertaining:wink: