Hello.
I have a question, about the normal reliability of a vendor that is recommended here, Timberbits.
I see that site mentioned alot here, and looks like it comes highly recommended.
On the 30th of November, I placed an order there, and payed promptly via Paypal. Since then, I have heard nothing from the site, and I have emailed via the sites message system twice in about 1 week, and heard nothing back.
Is this normal, or should I be worried ?
Thank you
Vegard
Hi Vegard
Thanks for purchasing the pen kits.
As stated by the guys on the IAP, I am normally very quick to respond to my emails.
I have answered every email of yours within a few hours. However your email server is rejecting all the emails and a few of the times you have given me wrong email address.
Here are some of the responses -
______________
The original message was received at Wed, 7 Dec 2011 12:33:30 +1100
from
----- The following addresses had permanent fatal errors -----
<vxxxx@xxxxx.xxx>
(reason: 550 5.7.1 Mail refused )
----- Transcript of session follows -----
... while talking to iris3.directnic.com.:
>>> DATA
<<< 550 5.7.1 Mail refused (SPF)
550 5.1.1 <vxxxx@xxxxx.xxx>... User unknown
<<< 503 5.5.1 Need RCPT before DATA
_________________________
Hi. This is the qmail-send program at ds5685.hostname.net.au.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
<vxxxxx@xxxxxx.xxx>:
74.117.222.13 does not like recipient.
Remote host said: 550 5.7.1 Mail refused (SPF)
Giving up on 74.117.222.13.
___________________________
Hi. This is the qmail-send program at ds5685.hostname.net.au.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
<vxxxxx@xxxxx.xxx>:
74.117.222.13 does not like recipient.
Remote host said: 550 5.7.1 Mail refused (SPF)
Giving up on 74.117.222.13.
____________________________
If you were in the US, UK or Canada - I would of called but I didn't call because you are in Norway. Unfortunately I only know how to speak English. Been disappointed a few time by calling non-english speaking countries.
Your parcel was sent out to you on the 1st of December. Your parcel number is xxxxxxxxxx. You can track it on the
www.singpost.com.sg website and also on the Norway Post website
Let me know if you have any further questions or need more information.
Thanks again for purchasing the pen kits.
Regards
Timberbits.
PS I have x'ed out your email addresses and tracking number.