csr67
Member
Huge Cheers for The Classic Nib! I recently purchased two of their NFL bottlecap blanks. The first one turned out great, but I screwed up on the second one and cut a bit too deep, ruining the blank. I put a post up here in "show your pens" regarding my success/failure with the blanks, and they immediately contacted me. They said "pick out any blank, it's on us"....
That right there is amazing customer service. They had no obligation to send me a replacement blank, it was my fault it got ruined. They'll get my business and referrals from here on out.
That right there is amazing customer service. They had no obligation to send me a replacement blank, it was my fault it got ruined. They'll get my business and referrals from here on out.