Could you take a photo pointed at the back of the tailstock, with the handwheel removed? Should help show what the problem might be, and if there is a way you could fix it yourself.No, the problems with the first lathe began with the hand wheel and lead screw becoming unscrewed instead of boring a hole in a piece of soft padauk wood. I took the tailstock apart as a way for me to understand the part and how it was supposed to work. This was the very first issue I had with the lathe after using it fur about 4 months. Before that point, no issues.