psi

[fred holsclaw]

every one always complains about PSI, well I don't, every time I make a order I get it the same week that I order it or with in 7 days . if I have a problem they take care of it, I notice that a lot of people complain but when they get great service they say nothing well I get great service and I like it they do stand behind there products and will take care of you if you let them know so next timetell the good and the bad about a vendor they can only fix a problem only if they know if there is one

 

[Scruffy]

Now I admit I'm a novice turner, but

WRT PSI, since 2011 I've never had any bad over all encounters. I have had orders originally not fulfilled correctly, but they have always remedied any problems.

The people I have dealt with have always been at least professional, that's all I look for. They never let their personal problems get in the way of their professional duty.

Only problems with shipping have been bad handling on the carriers.

I have no product problems, no quality problems, no people problems.

If they are the preferred source of what I want, I have no probelms ordering from them.

 

[turncrazy43]

I use several vendors and one of them is PSI. Never have had a problem with an order or product that they have not resolved professionally and with no hassle. Only problem has been time from order to receipt of the products. Each time it was the fault of the carrier not PSI. They get a thumbs up from me.
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Everyday I'm vertical is a great day

 

[Fatdawg]

Likewise I have not had any issues with PSI. I've been dealing with them for almost nine years now. I did have a kit that was damaged once, I called them and offered to send it back but they said it was not necessary and sent me a replacement part and another whole kit.

 

[khobson]

Agreed

Just today I received a replacement spring based on an email I sent inquiring about buying one since I dropped one on the garage floor and despite a diligent search was unable to locate. This was totally my fault and I was more than willing to pay for the replacement...but the day after my email inquiry I received a shipment notification and the part arrived today! I have been pleased with their products and their service.