mikespenturningz
Member
I made an order online and found that I had ordered the wrong item. When I called them up to have them fix the order which would have changed the price in their favor I was told that since I had paid with paypal they would not be able to fix the order. So I said to them well then I guess this is my loss? She said yes it was! So I got off the phone with the lady and stewed about it for a few minutes then decided to call them back. I told the lady it was outrageous that at any time a customer would end up with the short end of the stick and she just said to me because you paid with paypal we cannot do anything for you. I told her to cancel the order and refund my money then. She explained to me that it would take several days for the refund to take place (it did). I explained to her that I would not order from PSI again (I haven't and I won't).
I got an email from them the next day saying that of course I can change my order and they would like to help me with that. I told them that it was too late for them and I would not be ordering from them again. That is the last I heard!
I made around 300 pens last year and expect that I will made another maybe 200 this year. Not only will they not be from PSI but they won't be PSI supplied either. I have only a few PSI kits left and will make them but no more!
I got an email from them the next day saying that of course I can change my order and they would like to help me with that. I told them that it was too late for them and I would not be ordering from them again. That is the last I heard!
I made around 300 pens last year and expect that I will made another maybe 200 this year. Not only will they not be from PSI but they won't be PSI supplied either. I have only a few PSI kits left and will make them but no more!