Paco
Member
I'm having a tough time completing the Americana pen from CSUSA. To me the instructions are confusing (actually to me, a lot of things are confusing). The instructions contain a diagram that show. a "short barrel" and a "long barrel" yet both of the brass tubes contained in the kit are exactly the same size. When I called their technical support department they told me that the instructions were worded incorrectly and that both of the tubes are supposed to be the same size.
Here's the problem. I followed the instructions exactly yet when the pen was assembled it did not work properly. When I twisted the pen to extend the writing tip it would not clear the end of the tip. I have no idea what I did wrong and neither did the tech support guy from CSUSA. The company was very nice and sent me another kit but I don't want to make the same mistake twice. Any ideas?
Here's the problem. I followed the instructions exactly yet when the pen was assembled it did not work properly. When I twisted the pen to extend the writing tip it would not clear the end of the tip. I have no idea what I did wrong and neither did the tech support guy from CSUSA. The company was very nice and sent me another kit but I don't want to make the same mistake twice. Any ideas?