My Coustomers Please Read

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Wolfdancer

Banned
Joined
Apr 1, 2007
Messages
766
Location
Gresham, Oregon, USA.
Hello
Well its happened again. Paypal has locked up my account. I had a coustomer that bought a very large slab of redwood and some lacewood boards back on March 4th 2010. He cut up the boards and sanded them and used them. Then for what ever reason on the 16th of this mounth filed a complaint with his credit card company to get his money back. So the credit card company took the money from paypal and then paypal locked up my account as there was not enough money in there to cover the $550.00 dollars that he claimed for untill the investagation can be completed. They say that this can take up to 90 days. So once again I sit here needing to ship you folks your wood as well as others that bought from my web site and ebay and I cant as I dont have any money. I am 350.00 dollars in the hole or the red however you want to call it. As soon as I can get anything done or get some money I will start shipping again. This bad luck dark cload has been over my head for 2 years now. Is there an end to it. I am ready to just sell everything out and give up. ANy questions please ask.

Thanks Rod
 
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Thanks for the update. I will be patient while you get things worked out. It is good to know what is happening, instead of just wondering.
SteveGuzy
 
What a revoltin' development this is. All kidding aside, something similar happened to me over a sale of a phone. Paypal came back forty five days after the sale was complete and debited my account. I lost.
 
I have a lawyer friend who just went through the same thing. He didn't get his item returned and he won. However, Paypal is not a friend to the seller.
 
fyi

For what it is worth … I received an email saying my PayPal account was "temporally restricted". It was asking for ID information; SS #, bank account #, credit card #'s … to restore my account. Contacted PayPal and it turned out to be an attempted at identity theft. Just thought it was worth the warning …:eek:
 
socdad said:
For what it is worth … I received an email saying my PayPal account was "temporally restricted". It was asking for ID information; SS #, bank account #, credit card #'s … to restore my account. Contacted PayPal and it turned out to be an attempted at identity theft. Just thought it was worth the warning …:eek:
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Be careful, I get these fake e-mail at least once a week!
 
Rodney,

Stop thinking that way and the weather will clear.

I have ordered and payed more than two weeks ago and also a quite substantial amount to support you and I have not received my wood yet, can you please pm me to give me an update since this order was placed before your account was locked.
 
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socdad said:
For what it is worth … I received an email saying my PayPal account was "temporally restricted". It was asking for ID information; SS #, bank account #, credit card #'s … to restore my account. Contacted PayPal and it turned out to be an attempted at identity theft. Just thought it was worth the warning …:eek:
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Why are you whispering??
 
Really sorry to hear about that! Seems like they should give you a couple of days warning.

Hope it works out. Doesn't seem right if he has it all cut and sanded and all.
 
Buzzzz4 said:
Paypal is not a friend to the seller.
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Paypal is not a friend to the buyer either. I was sent the wrong car part from a junk yard and the payment was deducted from my paypal balance.

You never get your money back if you don't charge it on a credit card through paypal... which taught me that I must empty my paypal account every single time I get paid through it so others can't take my money one way or another.
 
Parson said:
Paypal is not a friend to the buyer either. I was sent the wrong car part from a junk yard and the payment was deducted from my paypal balance.

You never get your money back if you don't charge it on a credit card through paypal... which taught me that I must empty my paypal account every single time I get paid through it so others can't take my money one way or another.
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DITTO,empty the account as soon as possible. That is the lesson that I learned.
 
There is a lesson to be had here. Ebay, Paypal have no national protection from congress. The use of Credit cards ONLY should be used if you use one on the internet. These large corporations only have mail. There is no phone number for you to talk to a representative. A pain in the rear. So start writing your congressperson for better laws.

Snail mail is protected. by interstate commerce laws. with internet sales I'm not sure if there is that protection.

twice I had problems I identify was stolen I took three years to clean up. And a internet sale of over $2000. that my son did against my decision, he was 17 years old Although he sent the money by snail mail. He never receive the product. I called the FBI and the person was picked up on interstate commerce law. within 24hours. We did get our money back. - because of the interstate law.

Just be careful.
 
Common

socdad said:
For what it is worth … I received an email saying my PayPal account was "temporally restricted". It was asking for ID information; SS #, bank account #, credit card #'s … to restore my account. Contacted PayPal and it turned out to be an attempted at identity theft. Just thought it was worth the warning …:eek:
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That is not an uncommon thing....forward it to spoof@paypal.com if you get one. I seem to get one of those and about two eBay related every month.
 
Smitty37 said:
That is not an uncommon thing....forward it to spoof@paypal.com if you get one. I seem to get one of those and about two eBay related every month.
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I got it on one of my accounts, but it was real, I had to send them all kinds of crap. They froze my woodchuck account and it took two weeks to get things straightened out, But I did send the original email to spoof, they sent me one back and I had to call them, so far I've had that account restricted to holding my funds for 21 days, or till I get positive feed back fro eBay, the sad thing is I don't sell on eBay. PayPal is a pain in the Arse to deal with if you have a problem. I've never had a charge back on either account, in fact I just opened the woodchuck account when I opened the new shop. you either play by their whims and wishes or you don't play.
 
Identity

bitshird said:
I got it on one of my accounts, but it was real, I had to send them all kinds of crap. They froze my woodchuck account and it took two weeks to get things straightened out, But I did send the original email to spoof, they sent me one back and I had to call them, so far I've had that account restricted to holding my funds for 21 days, or till I get positive feed back fro eBay, the sad thing is I don't sell on eBay. PayPal is a pain in the Arse to deal with if you have a problem. I've never had a charge back on either account, in fact I just opened the woodchuck account when I opened the new shop. you either play by their whims and wishes or you don't play.
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Neither PayPal nor eBay should ever ask you for information via email. At most they should ask you to log in to your account (don't ever do that via a link) and go to something on your site.
 
But has anyone heard from him??

Ive had a few Paypal spoofs myself very annoying! But im guessing this was legit as he couldn't get into his account?

PHIL
 
Wolfdancer said:
Hello
Well its happened again. Paypal has locked up my account. I had a coustomer that bought a very large slab of redwood and some lacewood boards back on March 4th 2010. He cut up the boards and sanded them and used them. Then for what ever reason on the 16th of this mounth filed a complaint with his credit card company to get his money back. So the credit card company took the money from paypal and then paypal locked up my account as there was not enough money in there to cover the $550.00 dollars that he claimed for untill the investagation can be completed. They say that this can take up to 90 days. So once again I sit here needing to ship you folks your wood as well as others that bought from my web site and ebay and I cant as I dont have any money. I am 350.00 dollars in the hole or the red however you want to call it. As soon as I can get anything done or get some money I will start shipping again. This bad luck dark cload has been over my head for 2 years now. Is there an end to it. I am ready to just sell everything out and give up. ANy questions please ask.

Thanks Rod
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This is the reason I do not use PayPal. No warning, no way of appealing until their investigation is complete(and it is normally 180 days, not 90 days), and just hope and pray they don't charge you an investigation fee or go into your bank account to get the monies! (they can, check out that legal document called the TOS)

Been there done that, over a $95 optic for a compound bow. Customer wasn't satisified and wanted his money back...not a problem with me, but he didn't want to send the optic back. PayPal frozen my account for 180 days, refunded the money(never got my optic back), then charged me $1,800.00 for an investigation fee..... Don't get me started.

Wish you the best of luck!!!



Scott (PayPal just suxs) B
 
philbaldwin said:
Has anybody heard from wolfdancer since he posted this? Been trying to get hold him for a few weeks now? Tried PMs and emails?

Phil
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If you hear from him let me know. I have PM him numerous times about an order I paid for weeks back and not heard a thing from him.

Keith "mrburls"
 
mrburls said:
If you hear from him let me know. I have PM him numerous times about an order I paid for weeks back and not heard a thing from him.

Keith "mrburls"
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Let me know if you do? I see he's been online today, and has been for a few days the last week. But tried personal email and PM and nothing?

Very strange as Ive dealt with him a lot, and normally gives a very fast response and service?

Hope all is well!
 
Smitty37 said:
Neither PayPal nor eBay should ever ask you for information via email. At most they should ask you to log in to your account (don't ever do that via a link) and go to something on your site.
Click to expand...

They didn't send me an email telling me what they needed, I had to go thriugh their fraud resolution center, My account actually was locked out, I could receive money, but couldn't transfer or withdraw or even ship with it which was a pain in the butt cause I had three orders on it, And their fraud resolution division doesn't hurry at all, I had to Fax them a copy of a photo ID, some proof that I was a legal registered business a utility bill and a copy of my last bank statement, seriously it took almost three weeks to get my account released, I've been dealing with PayPal since 1999 I think it was, this was the first time I ever had any trouble. I've heard all of the horror stories about them locking someone bank account if it is tied to a PayPal account, I have one that is, and my main account that's not, something through up a red flag when I applied for the Debit card, it turns out that when I signed up for this account I used my home phone number but when I applied for the Debit card I used the shop number, and Experian red flagged my account. I got it straight and my account opened back up but I'm very selective how much I run through it now.
 
lawyer

SDB777 said:
This is the reason I do not use PayPal. No warning, no way of appealing until their investigation is complete(and it is normally 180 days, not 90 days), and just hope and pray they don't charge you an investigation fee or go into your bank account to get the monies! (they can, check out that legal document called the TOS)

Been there done that, over a $95 optic for a compound bow. Customer wasn't satisified and wanted his money back...not a problem with me, but he didn't want to send the optic back. PayPal frozen my account for 180 days, refunded the money(never got my optic back), then charged me $1,800.00 for an investigation fee..... Don't get me started.

Wish you the best of luck!!!



Scott (PayPal just suxs) B
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I had a similar experience...sent a copy of everything to the state attorney general's office and filed a complaint against the bank...the AG made contact and the issue got resolved such that if the item was returned (registered, receipt signature required) I woud return the money. The guy probably broke the optic...which is why he didn't return it.
 
Just a FWIW, we (Dawn) purchased a large order of blanks from Rodney. I think he will be happier having us sell them, than he was with the "detail work" of shipping and processing payment.

Check out Exotics in the next couple weeks to see all the burls Rodney provided----NICE blanks!!!

We hope this will work out better for everyone.
 
Jgrden said:
Parson said:
Paypal is not a friend to the buyer either. I was sent the wrong car part from a junk yard and the payment was deducted from my paypal balance.

You never get your money back if you don't charge it on a credit card through paypal... which taught me that I must empty my paypal account every single time I get paid through it so others can't take my money one way or another.
Click to expand...
DITTO,empty the account as soon as possible. That is the lesson that I learned.
Click to expand...

Ditto & Ditto.. same here... dump the account as soon as receive payment.
 
philbaldwin said:
So anyone heard from him yet? As I know a couple of members still have orders awaiting??

Communication seems to have died! Only been 5 months now!!
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9/24 since he was on here last. If you're looking for a response, I'd pick up the phone. I was able to get his website off his profile and his website has a phone # for contact.
 
Rodney still owes me my blanks from many months ago.

So perhaps with his new found monies from selling to Exotic Blanks, he can send me mine or at least refund me.
 
ed4copies said:
Just a FWIW, we (Dawn) purchased a large order of blanks from Rodney. I think he will be happier having us sell them, than he was with the "detail work" of shipping and processing payment.

Check out Exotics in the next couple weeks to see all the burls Rodney provided----NICE blanks!!!

We hope this will work out better for everyone.
Click to expand...

If I read this right---------Ed should be able to contact Rodney.
I don't know if it will help you folks get your items or not but the site admin really doesn't like seeing this kind of service.
 
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Ive had nothing but good service in the past! Probably 10 good sized orders from Rodney, all meeting or exceeding expectations in what I was going to receive. That's why Im so confused as to how this last order has panned out.
 
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