I've just learned that if I ordered our ceramic logo mugs today, we wouldn't see them until June. Yes, JUNE! Our 2019 shipment arrived in 4 weeks. The company blames labor shortages, huge order backlogs, etc., etc., The fee to expedite is more than the mugs cost. On top of that, the all-in cost is 50% higher than our prior purchase. I'm even wondering if the situation could get worse, with the Covid threat rising in many areas. I'd really hate to get to June and hear that it'll be another 2 months.
We've been using this company for over 10 years, and we've always been very happy with the product. I hesitate to go elsewhere, but I am looking into other sources. What I've found so far is that for handmade mugs, the entire industry is in the same boat. 24-36 weeks isn't unusual. I'll work on it for a few days, but I have little hope of finding a solution.
If we do get mugs, they will be $30-$35 plus shipping rather than the $25 we usually expect.
I've attached a poll. Please vote. Thanks as always for your helpful comments.
We've been using this company for over 10 years, and we've always been very happy with the product. I hesitate to go elsewhere, but I am looking into other sources. What I've found so far is that for handmade mugs, the entire industry is in the same boat. 24-36 weeks isn't unusual. I'll work on it for a few days, but I have little hope of finding a solution.
If we do get mugs, they will be $30-$35 plus shipping rather than the $25 we usually expect.
I've attached a poll. Please vote. Thanks as always for your helpful comments.