McKenzie Penworks
Member
** Attention Coyote Pen Kit Buyers **
Well this is embarrassing... It seems we have issues with several of the kits that were sold last week. Thank goodness we found it before a full launch but there is a potential threading issue with the top insert that the mechanism screws into. In some kits the mechanism threads will bind before it's screwed down far enough. This results in a gap between the rear twist cap and the pen when assembled. Since the problem is the pressed in part you'd have to disassemble the pen to replace the bad part. I'll be emailing customers later as well but we wanted to get ahead of it before folks run into problems. (Not a lot of sleep last night as I tested a few hundred parts)
To check yours before you make the pen, screw the mechanism into the threaded insert and ensure it goes down far enough.
See attached photos... One shows you the two parts and the orientation to test, the other shows the correct depth (from the bottom of the part) on the left and the problematic part on the right. You CAN force the issue by gently using vice grips or pliers to screw the insert in further but you do risk damage to the mechanism. We will replace any defective or damaged parts though so feel free to try, risk free.
If you have a bad part please reach out and we'll send you a tested good part at no charge. As I said... This is a bit embarrassing, but we'll make it right.
Well this is embarrassing... It seems we have issues with several of the kits that were sold last week. Thank goodness we found it before a full launch but there is a potential threading issue with the top insert that the mechanism screws into. In some kits the mechanism threads will bind before it's screwed down far enough. This results in a gap between the rear twist cap and the pen when assembled. Since the problem is the pressed in part you'd have to disassemble the pen to replace the bad part. I'll be emailing customers later as well but we wanted to get ahead of it before folks run into problems. (Not a lot of sleep last night as I tested a few hundred parts)
To check yours before you make the pen, screw the mechanism into the threaded insert and ensure it goes down far enough.
See attached photos... One shows you the two parts and the orientation to test, the other shows the correct depth (from the bottom of the part) on the left and the problematic part on the right. You CAN force the issue by gently using vice grips or pliers to screw the insert in further but you do risk damage to the mechanism. We will replace any defective or damaged parts though so feel free to try, risk free.
If you have a bad part please reach out and we'll send you a tested good part at no charge. As I said... This is a bit embarrassing, but we'll make it right.
