Lazerlinez

Signed-In Members Don't See This Ad
Signed-In Members Don't See This Ad

Csteck00

Member
Joined
Jan 24, 2016
Messages
56
Location
Arkansas
I actually just spoke with him on the phone earlier this afternoon about replacing one of his blanks that arrived damaged. 770-891-2301 is the phone number I called.
 

Jonkou

Member
Joined
May 1, 2020
Messages
102
Location
Alton Bay, NH
Spoke to him last week about rollerball kits, said he has stuff coming in a few weeks. Signed up on his mailing list and said he will be in touch when they come in.
 

FGarbrecht

Member
Joined
Aug 22, 2019
Messages
548
Location
NY
Had similar problem in the past, re order problem, ignored emails, took forever to get things sorted out. They are on my 'don't bother to do business with' list for that reason.
 

keithbyrd

Member
Joined
Sep 2, 2011
Messages
2,063
Location
Mount Wolf, PA
I
Had similar problem in the past, re order problem, ignored emails, took forever to get things sorted out. They are on my 'don't bother to do business with' list for that reason.
I’m sorry you had problems with him- I’ve done quite a bit with him and never had any problems - first time I haven’t gotten a quick response.
 

FGarbrecht

Member
Joined
Aug 22, 2019
Messages
548
Location
NY
I

I’m sorry you had problems with him- I’ve done quite a bit with him and never had any problems - first time I haven’t gotten a quick response.
I'm sorry too, I kind of liked his kits. I don't really do kits anymore so it doesn't matter at this point, but I'm a mean old man now and have little tolerance for sloppiness and poor customer service. I recently placed an order with Craft Supplies USA and they made a mistake with the order; I sent a polite email and I had a response and a resolution literally within 5 minutes of my email.
 

keithbyrd

Member
Joined
Sep 2, 2011
Messages
2,063
Location
Mount Wolf, PA
I'm sorry too, I kind of liked his kits. I don't really do kits anymore so it doesn't matter at this point, but I'm a mean old man now and have little tolerance for sloppiness and poor customer service. I recently placed an order with Craft Supplies USA and they made a mistake with the order; I sent a polite email and I had a response and a resolution literally within 5 minutes of my email.
That has been my response from CSUSA also!
 
Top Bottom