Talonstorm
Member
I have ordered quite a few items from psi. The ones I want to discuss are their crochet hook set and the mini scissors. Another hobby of mine is knitting and crocheting. I was really excited to turn the handles and try out these items. Here is the problem:
Scissors - dull to the point that they won't cut anything but thin paper. The tips don't come together, which makes them hard to use. They do not stay firmly in the handle when not in use. PSI responded by saying they have parts available. But those parts are not sharper, more functional scissors, so not helpful.
Crochet hook set - so poorly designed. The tips are very small and so not hold yarn well. Further, the hook size is determined by the size of the hook shaft, not the hook. With the shaft tapered to the bottom, the size of their hooks aren't even close to correct. It makes the set useless. PSI's response is that is isn't a "professional" kit. What?! Since when are there professional crocheters? And how does doing something as a hobby mean you want your project to be garbage due to faulty hooks. They are intended for use, but their design makes them impossible to use, end of argument. I purchased 2 of these sets and all the extra sizes hooks, so I'm out a fair amount of money.
My last comment is the one that is the reason I'll never buy another thing from them. I look at reviews on things before I buy them. The reviews for these items looked great. What I did not realize is that PSI has a filter preset to only show 4 & 5 star reviews, so you don't see the negative reviews (which would have stopped me from buying these kits). That is just dishonest. The kits being poor quality is one thing, but this is like lying to their customers and for that, they have lost my business.
Scissors - dull to the point that they won't cut anything but thin paper. The tips don't come together, which makes them hard to use. They do not stay firmly in the handle when not in use. PSI responded by saying they have parts available. But those parts are not sharper, more functional scissors, so not helpful.
Crochet hook set - so poorly designed. The tips are very small and so not hold yarn well. Further, the hook size is determined by the size of the hook shaft, not the hook. With the shaft tapered to the bottom, the size of their hooks aren't even close to correct. It makes the set useless. PSI's response is that is isn't a "professional" kit. What?! Since when are there professional crocheters? And how does doing something as a hobby mean you want your project to be garbage due to faulty hooks. They are intended for use, but their design makes them impossible to use, end of argument. I purchased 2 of these sets and all the extra sizes hooks, so I'm out a fair amount of money.
My last comment is the one that is the reason I'll never buy another thing from them. I look at reviews on things before I buy them. The reviews for these items looked great. What I did not realize is that PSI has a filter preset to only show 4 & 5 star reviews, so you don't see the negative reviews (which would have stopped me from buying these kits). That is just dishonest. The kits being poor quality is one thing, but this is like lying to their customers and for that, they have lost my business.