International Shipping

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MartinPens

Member
Joined
Apr 3, 2010
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Medford, Oregon, USA
Ok, so who is shipping internationally from the U.S.?
And who are you using? I am trying to figure out if I'm going to offer international shipping - and if it's worth any potential headaches.

I have accounts with FedEx and UPS.

Looking forward to responses - this site rocks!

Martin
 
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OK I wood not buy anything from someone if they only ship with those 2 as they charge way to much for getting products across the boarder. I only used them once from CSUSA.
Product was $55.00. UPS charge was $65.00.
Lin.
 
IF you use UPS, they charge a $25 fee for crossing borders. (That was a couple years ago, it may have increased) They don't tell the shipper about it, but they BILL the receiver. (Not the end of the world, but consider this as you compare costs)
 
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IF your packages will remain under 14 ounces, first class mail is fast and, mostly efficient.

What international places do you expect? Canada is much more predictable than Australia, Europe falls in-between>
 
International where?

All my packages to Canada from the US have been sent with USPS without issue. I've heard there is often extra charges with the others you mention.

AK
 
I ship international with USPS everyday, I get a stack of the customs forms from the PO take them home and fill them out as needed , go to the PO hand them the form, pay the flat rate, done, simple and easy in my book!

USPS is alot cheaper than FEDEX or UPS. Never had a return with USPS.
 
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Over the last 4 years, I've shipped about 50 mugs outside the US using USPS. It's been pretty economical, every one has gotten there intact within a couple weeks, and the customs documents were completed on-line and were not unreasonably annoying.
 
I've had 20 or so packages from the Us to UK through USPS and all have come through fine! I have only had 1 that disappeared!! If it gets stopped by customs then a charge of 20% tax plus a $15 handling fee is added to the receiver, If the values over $25. If over $500 or so, then there's sometimes and extra 3%!

With USPS this is pot luck though! With UPS or FEDEX this is everytime, only difference is the fee is more like $20! And this seems to be for any value package!
 
The USPS or Australian Postal Service crushed my last package that I shipped International. It was carefully packed and intact when it left Texas. The buyer sent me a photo with a tire track visible on the top of the box then dinged me on Ebay for poor packaging.
 
I've shipped just about everywhere outside the US in the last few months, USPS Flat Rate has been the go-to....and (knock on wood) have not had an issue yet. Delivery times vary from the responses I have received back from those that have taken the time to tell me...but generally, nothing over 14 days.



Scott
 
Regardless of where I ship a package it goes with the postal service, and I have used both the Canadian and US, I make sure that the package is tape very well so that the less than honest postal workers have a very hard time "damaging" the package and making off with the goodies.

Bruce
 
This subject comes up pretty often and usually baffles me as to why everyone is afraid of international shipping... that said, I must say that my background was in international shipping before I retired and I've been out of the business about 6 years and things were changing regularly even when I was in the business, so I know there have been a number of changes in the past 6 years... however, I would not hesitate to ship anywhere in the world today if I made the sale and the foreign customer has completed the payment.... I would hold materials until the payment has cleared, but I also do the same for domestic shipments.

Shipping to Canada (and Mexico) fall under the NAFTA rules (as well as some of the south American countries) which are fairly simplistic to do... the postal forms are relative simple and easy to fill out.... USPS postal service is generally the least costly, but there could be costs at the destination country that will likely be passed to the consignee and the shipper may never see. Most postal services have an automatic clearance procedure - unless you have declared a higher value... different countries will have different levels of the declared value... a pen or pen blanks will likely go through without problems... you could run into difficulties with certain types of woods in some countries but that will fall under their equivalent of our USDA (department of agriculture)... as an example, when we shipped to Australia, their DA required that any woods with bark be either fumigated or not shipped... as a rule, we fumigated every shipment to Australia... some shipments especially larger shipments of woods will require a phytosanitary certificate from the USDA... it's unlike that we as small time shippers of pens and blanks would ever run into that... the large wood importers in the USA have the same problem... if the woods arrive without proper certification, it is either seized and destroyed or held until it can be certified and/or fumigated or some other procedure that USDA and USCustoms deems safe and proper for importation into the USA. Believe it or not, our own US Customs has rules and regulations that makes it difficult for some importers to bring materials into the US... in some cases our customs service is more difficulty to work with than some foreign customs.

If I were shipping to some third world where the mail services are iffy at best, I would probably opt for one of the courier services, Fedex, UPS, Msas, DHL, etc.... there are more, but I've forgotten the names of most... as an international manager, I used Fedex and DHL almost exclusively... Domestically I liked FEDEX and internationally I use DHL... especially for all of my banking documents. Otherwise, on smaller packages, I would stick with the good ole' USPS.

That's just my take on the international shipping question.
 
I buy a few times a year from USA to South Africa. Always USPS flat rate with no problem. If a company insists on UPS or a courier I will not accept. Costs are far too high and it does not get here any faster. Phil
 
USPS flat rate is excellent and the customs forms are very easy to fill out online and print onto "sticker" paper via PayPal. I use PayPal for shipping overseas just because of this option.
 
clapiana said:
USPS flat rate is excellent and the customs forms are very easy to fill out online and print onto "sticker" paper via PayPal. I use PayPal for shipping overseas just because of this option.

I wouldn't mind hearing a little more about this. I'll have to look through paypal - is in the labels area?
 
One ounce high

IF your packages will remain under 14 ounces, first class mail is fast and, mostly efficient.

What international places do you expect? Canada is much more predictable than Australia, Europe falls in-between>
The 13 ounce limit does not apply to first class international......max is 4 pounds (first class) for $15.95 if it will fit SFRB is 4 pounds for $12.95. Medium and Large FRB have 20 pound limits international. International Flat rates are Canada and "all others". Tracking is available only for Express shipping through USPS. International Express shipping is the only way to go for large expensive orders. It adds to the cost but gets delivered to the door.
 
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Paypal Shipping

I would also like to hear more about the paypal shipping !
It has the advantage that the shipping is deducted from your paypal account. It uses the address in the payment form. You can insure but only through USPS unless you have a private contract with an insurer. It does not cover all the bases. At this point you can't select Regional Boxes which for short distances can be even a little less than SFRB and they will hold more stuff. I don't see the padded envelope option. I don't believe I can specify my label printer either so I rarely use it.
 
Here in Canada we have the post office and postal outlets. The outlets are usually privately owned and may be in a drug store or variety store. Post office has a set fee determined by, weight, size of parcel or dimensions which ever is the highest. Postal outlets can charge what they want. Of course they don't tell you this. A parcel that costs $9 at the post office can cost you $15 at an outlet as a friend of mine recently found out. She didn't send it at the outlet and took it to the post office and paid the lower rate.

As far as shipping internationally it's no harder than inside Canada except it may be cheaper. In my local PO I go in tell them where it's going, they fill out the paper work and tell me how much.
 
As a Canadian buying too often from the states, I know the frustration.
I hate paying 20+ for postage, and then when the postman comes to the door he asks me for an extra 60-70$.
Especially when shipping ups or FedEx, even for iTMS exempt of taxes they slap you with custom brokerage fees.

I was once trying to buy some electronics from a big us estore, bit was told that they can't ship to Canada because of something related to credit card insurance. Apparently, if I understood correctly, they can't make a fraud claim for international parcels, or something like that. So they rather forfit the rest of the world than tale a chance.
 
Yes you can

Two small correction Smitty, you can specify any printer you have, I also have as you not seen padded flat rate padded envelope but so far using their flat rate evenlope option I've sent 40 to 50 padded flat rate envelopes the last 6 months with no problems.
I would also like to hear more about the paypal shipping !
It has the advantage that the shipping is deducted from your paypal account. It uses the address in the payment form. You can insure but only through USPS unless you have a private contract with an insurer. It does not cover all the bases. At this point you can't select Regional Boxes which for short distances can be even a little less than SFRB and they will hold more stuff. I don't see the padded envelope option. I don't believe I can specify my label printer either so I rarely use it.
 
Two small correction Smitty, you can specify any printer you have, I also have as you not seen padded flat rate padded envelope but so far using their flat rate evenlope option I've sent 40 to 50 padded flat rate envelopes the last 6 months with no problems.
I would also like to hear more about the paypal shipping !
It has the advantage that the shipping is deducted from your paypal account. It uses the address in the payment form. You can insure but only through USPS unless you have a private contract with an insurer. It does not cover all the bases. At this point you can't select Regional Boxes which for short distances can be even a little less than SFRB and they will hold more stuff. I don't see the padded envelope option. I don't believe I can specify my label printer either so I rarely use it.
Nope - I have a Dymo LabelWriter 4XL and it is not on their list of label printers they support. I can specify my normal paper printer.
 
Here in Canada we have the post office and postal outlets. The outlets are usually privately owned and may be in a drug store or variety store. Post office has a set fee determined by, weight, size of parcel or dimensions which ever is the highest. Postal outlets can charge what they want. Of course they don't tell you this. A parcel that costs $9 at the post office can cost you $15 at an outlet as a friend of mine recently found out. She didn't send it at the outlet and took it to the post office and paid the lower rate.

As far as shipping internationally it's no harder than inside Canada except it may be cheaper. In my local PO I go in tell them where it's going, they fill out the paper work and tell me how much.

Just FYI (from the Canada post website):
Please note that an email containing misinformation regarding discrepancies in pricing between corporate Canada Post outlets and private postal outlets is currently circulating on the internet. This email is incorrect. Our customer's experience should be the same no matter where he or she chooses to shop.

All of our 6,000 automated post offices, corporate or dealer use the same Retail point-of-sale system software and corporate rating engine. Therefore they all charge the same rate for the same identical service.

Dealers cannot charge a higher rate for a postal service, as the system will not permit it and contractually they would be in default.

Kindly disregard any email, or online posting that you may come across that opposes the facts presented to you in this notification. Any such occurrences should be reported to Canada Post customer service immediately at 1-866-607-6301.
 
For those who have sent packages to me here in Japan...thank you. Japan is the best of the best...the cream of the shipping crop. Please continue to ship to me with confidence.....

...OK....who's got somethin for sale??:biggrin:
 
maxwell smart007, I could care less what Canada Post has put out for a notice about the shipping cost being the same, because I know for a fact that it wasn't. And if it is now, then it just started to happen recently, I know this from my own personel experiences in dealing with them. I went to mail a small parcel to my daughter in Ottawa just last fall, and when they quoted me the price that they did at the Outlet store, I decided not to mail it to her just because it was going to cost to much. That was a decision that I made on my own and the Mrs put me in my place for doing it, because there was something important in the parcel that needed to get there no matter what it cost. Well I had to go mail it, but I took it to the actual post office and it was considerably less to mail it from them. So some people can believe what CP has put out in a statement, but I know better.
Len
 
In the US we also have the postal outlets, gas stations, party stores and grocery stores. After a large envelope was damaged by them placing a leaking container of sticky food stuffs, I only ship at the post office one of the ladies that worked the counter let me know. Since the address was obliterated as was the return address, and was the one who I shipped it with.

But what bothered me was the fact that it was 3 days after I shipped it it still was in their bin. She said that most of the people just tell the Postie that there is nothing to pick up.

Went to the P.O.and talked to the supervisor, their suggestion was don't ship there. Due to the mangers, couldn't or wouldn't do much.
So I have never shipped or mailed anything at any of them again.

Having shipped one prize to Canada, in this years bash it was a new experience. Customs forms from the post office are less hassle than the computer forms for multiple items of light weights. For the SFRB up to 4 pounds it was $12.95.

The counter person also said that the 6 to 10 days is just a dream most times. There are only two or three centers that deal with the international mail.
:clown:
 
clapiana said:
USPS flat rate is excellent and the customs forms are very easy to fill out online and print onto "sticker" paper via PayPal. I use PayPal for shipping overseas just because of this option.

I wouldn't mind hearing a little more about this. I'll have to look through paypal - is in the labels area?

here is the labels i use to print out my custom forms with my laser printer using paypal. you can also use plain paper and use clear tape to tape it onto the package. i also use these labels if i ship something in the US using the USPS website.

200 Half Sheet Shipping Labels for Laser/InkJet 5-1/2" x 8-1/2" (Same size as Avery 5126) amazon link

here is the labels i use to print out my US shipments using a brother label printer using paypal. i believe these type labels are only used on ebay or paypal (they are not supported by the USPS website)

2 Rolls 2-7/16 x 105' Brother Compatible DK-2205(DK2205) QL-570 Printer Labels. amazon link

Here is the label printer i use which works excellent for these "paypal" labels - Brother QL-570 Professional Label Printer amazon link
 
Two small correction Smitty, you can specify any printer you have, I also have as you not seen padded flat rate padded envelope but so far using their flat rate evenlope option I've sent 40 to 50 padded flat rate envelopes the last 6 months with no problems.
I would also like to hear more about the paypal shipping !
It has the advantage that the shipping is deducted from your paypal account. It uses the address in the payment form. You can insure but only through USPS unless you have a private contract with an insurer. It does not cover all the bases. At this point you can't select Regional Boxes which for short distances can be even a little less than SFRB and they will hold more stuff. I don't see the padded envelope option. I don't believe I can specify my label printer either so I rarely use it.
Nope - I have a Dymo LabelWriter 4XL and it is not on their list of label printers they support. I can specify my normal paper printer.

I also have a Dymo Labelwriter, not the 4XL But the Dymo Writer /Twin Turbo and print from it all the time from Pay Pal. When the print page pops up it lists all my printers and I can pick which ones I want
 
Nope - I have a Dymo LabelWriter 4XL and it is not on their list of label printers they support. I can specify my normal paper printer.

smitty i found this on amazon maybe it will work? "Its appears that the Dymo printer is compatible with Zebra printers. Use the multi shipping tool in Paypal and set your printer to a Zebra 4X6 printer. If you are not using multi shipment in Paypal be sure to set your printer type to thermal and pick one of the Zebra 4X6 printers."
 
We use USPS and ship pretty much all over the planet, (still haven't sent any thing to Africa or the middle east) but every place from Europe, Scandinavia, Singapore, Australia, Mexico, Brazil, No problems and so far only lost packages to one customer in the USA. Pretty good record for the Post office.
Not sure how it will be after they shut down some sorting stations, one will affect me, but we'll see. Plus the rates are still reasonable compared to UPS or FedEx.
 
The USPS or Australian Postal Service crushed my last package that I shipped International. It was carefully packed and intact when it left Texas. The buyer sent me a photo with a tire track visible on the top of the box then dinged me on Ebay for poor packaging.
Next time don`t run over what you are sending, before you send it:eek:
 
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Here in Canada we have the post office and postal outlets. The outlets are usually privately owned and may be in a drug store or variety store. Post office has a set fee determined by, weight, size of parcel or dimensions which ever is the highest. Postal outlets can charge what they want. Of course they don't tell you this. A parcel that costs $9 at the post office can cost you $15 at an outlet as a friend of mine recently found out. She didn't send it at the outlet and took it to the post office and paid the lower rate.

As far as shipping internationally it's no harder than inside Canada except it may be cheaper. In my local PO I go in tell them where it's going, they fill out the paper work and tell me how much.

Just FYI (from the Canada post website):
Please note that an email containing misinformation regarding discrepancies in pricing between corporate Canada Post outlets and private postal outlets is currently circulating on the internet. This email is incorrect. Our customer's experience should be the same no matter where he or she chooses to shop.

All of our 6,000 automated post offices, corporate or dealer use the same Retail point-of-sale system software and corporate rating engine. Therefore they all charge the same rate for the same identical service.

Dealers cannot charge a higher rate for a postal service, as the system will not permit it and contractually they would be in default.

Kindly disregard any email, or online posting that you may come across that opposes the facts presented to you in this notification. Any such occurrences should be reported to Canada Post customer service immediately at 1-866-607-6301.

This wasn't from an email, it was actual experience from a good friend.
 
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