OKLAHOMAN
Member
I have been with AT&T for years and about 3 months ago I went into the AT&T store to purchase a new phone I Phone for me and transfer my I Phone 4s to Dee. I paid cash for the new phone and my old phone was also paid for. In the transfer they somehow screwed up and dropped my AARP discount, no biggie I went back to the store and after waiting for a little over an hour a nice young lady said she will reinstate it. After about 3 days I received an email stating I needed to call AT&T about my discount. I called and was told that I need to go back to the store and have them reinstate my discount because they used the wrong code. I asked why do I need to go back to the store could they not fix this over the phone, I was told that they can not and I would have to go to the store I went back to the store and had another 45 minute wait and a young man this time apologized and we spent another 1/2 hour while he fixed it. Yes 3 days latter the same thing happen. I went through the process again, was assured it was fixed......you guessed it today another email, I called the number and was told that I needed to go back again.
The straw has broken the camels back and I will be looking for a new provider. I never signed a contract so no penalties. My question is what providers if any can I use my I phones that I own.
The straw has broken the camels back and I will be looking for a new provider. I never signed a contract so no penalties. My question is what providers if any can I use my I phones that I own.