I know that I have known Ed and Dawn for years but this shocked even me. Yesterday I placed an order with them around 10:30 am. Around 11:30 I realized I forgot some fountain pen converters so I emailed and asked for 5. Ten minutes later I received an email that my order shipped. I assumed I missed the converters so I would just place it with the next order. Well at 12:15 this morning the door bells rings - package from Exotics with the converters on top (just next to the M&Ms). Best service around. Thanks Ed and Dawn.