Exotic Blanks - Outstanding customer service!

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Well-Known Member
Sep 24, 2007
Augusta, Maine, USA.
Once again, Ed gave went way above and beyond with his customer service and attention to my needs. There were two pens kits that I needed in a hurry, and Exotics was currently out of stock. I sent a note with the rest of my order inquiring when they may have them available. Ed checked with his supplier, and was not able to get a firm date. Not only that, but Ed then found a vendor that currently had what I needed available! Outstanding!

Thank you, Ed, for going the extra mile. I did end up getting what I needed based upon your referral. But if time wasn't a factor, I would have gladly waited until you had what I needed. This level of service is far better, and more appreciated, than any "customer loyalty" program could ever aspire to be.
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