ed4copies
Local Chapter Manager
Is it funny? Not if you're the guy going into the post office!!
We have a package going to South Africa. The customer has requested "US Postal Service--Express mail". So, Dawn fills out the correct paperwork and puts it in a Priority flat rate (the same box we have used many times for Express, you just need to cover over "priority" with "Express" stickers) We take it to the Post office. NO GO!! Wrong box, here's the "good box". So, back to the office and repack!!
OK--repacked in their box, back to Post office!! Counter guy tries to enter into the system---NOPE--USPS does NOT serve that city!! Back to the office and call USPS. National "hotline" assures me that everything is correct and they should take it, "Have you spoken to the local postmaster?"
History: YES, I spoke to the postmaster a couple years ago, about adding tape to the flat rate envelope. She was adamant that you could not do it, even though I took in the postal regs that said you could---I lost. Went to the "higher ups"--they assured me I was correct, but they could not direct the local to change their policy.
Back to this package, we take it to a different post office (there are 4 branches within 10 miles, I have played this game before!! EVERYTHING IS GREAT!!! EXCEPT they need a different customs form (rather than the one that the online USPS provided---not much chance this is wrong).
On the way back from there, we pass another USPS, so "What the heck". Stop there, take the package in--they weigh it, charge us a couple bucks for insurance (wasn't a way to do this, on-line) and it is now merrily on it's way.
UNITED STATES postal service----BULL---You're local situation WILL vary!!
Ed
We have a package going to South Africa. The customer has requested "US Postal Service--Express mail". So, Dawn fills out the correct paperwork and puts it in a Priority flat rate (the same box we have used many times for Express, you just need to cover over "priority" with "Express" stickers) We take it to the Post office. NO GO!! Wrong box, here's the "good box". So, back to the office and repack!!
OK--repacked in their box, back to Post office!! Counter guy tries to enter into the system---NOPE--USPS does NOT serve that city!! Back to the office and call USPS. National "hotline" assures me that everything is correct and they should take it, "Have you spoken to the local postmaster?"
History: YES, I spoke to the postmaster a couple years ago, about adding tape to the flat rate envelope. She was adamant that you could not do it, even though I took in the postal regs that said you could---I lost. Went to the "higher ups"--they assured me I was correct, but they could not direct the local to change their policy.
Back to this package, we take it to a different post office (there are 4 branches within 10 miles, I have played this game before!! EVERYTHING IS GREAT!!! EXCEPT they need a different customs form (rather than the one that the online USPS provided---not much chance this is wrong).
On the way back from there, we pass another USPS, so "What the heck". Stop there, take the package in--they weigh it, charge us a couple bucks for insurance (wasn't a way to do this, on-line) and it is now merrily on it's way.
UNITED STATES postal service----BULL---You're local situation WILL vary!!
Ed