DocStram
Member
I know that CSUSA has a long standing reputation for quality pens and good service and, I also know that it is improper etiquette to criticize. However, I do want to voice my frustration and concern.
Of the last four orders that I have placed with them, three of the orders were only partially filled with many individual items on backorder.
I spoke with Nils this morning and he assured me that they are trying to rectify the situation. I appreciate his concern. However, until CSUSA's business model gets back on track ...... I'm going to take my moola elsewhere.
I understand that I may be criticized for this post. I tried to state this politely and in an understanding manner ..... but, frankly, I am frustrated with CSUSA.
Of the last four orders that I have placed with them, three of the orders were only partially filled with many individual items on backorder.
I spoke with Nils this morning and he assured me that they are trying to rectify the situation. I appreciate his concern. However, until CSUSA's business model gets back on track ...... I'm going to take my moola elsewhere.
I understand that I may be criticized for this post. I tried to state this politely and in an understanding manner ..... but, frankly, I am frustrated with CSUSA.