beamer
Member
I just got back from The Woodworking Show in San Mateo in California. What a day! Phew! And while the shows seem to have gotten a little smaller each year, I want to say a very public thanks to the CSUSA guys.
Today, I walked over to their booth 5 times, and Mike (I am sorry that I forget his last name), was the most sincere and helpfull person I've met at these shows. I had originally started looking at a turning smock since I'm growing weary of sawdust clinging to my shirts. Mike was very polite and helpful. He assessed my size quickly and helped me to try one on. Then we discussed my locale and his after a brief quip about the midwest (we're both from there) and I casually mentioned my membership with the various local clubs. We even mentioned Nils from here and I discussed the IAP as well. He then informed me I was getting a 10% discount right then and there. Hey now!
Then we began to talk about live centers and I mentioned a complaint about the one that came with my Jet Mini. He pointed out the oneway that was on their demo Jet Mini and proceded to mention that I could also just replace the inexpensive bearing since it's a standard size. I'm always impressed with any company willing to suggest alternatives that could actually take my business away from them. It makes me feel very happy to do business with them.
I ultimately only ended up buying the smock, but I'll always begin any shopping spree with these fine folks.
Thank you, CSUSA. Thank you very much for treating me with respect and not like some random show customer. Thank you.
Today, I walked over to their booth 5 times, and Mike (I am sorry that I forget his last name), was the most sincere and helpfull person I've met at these shows. I had originally started looking at a turning smock since I'm growing weary of sawdust clinging to my shirts. Mike was very polite and helpful. He assessed my size quickly and helped me to try one on. Then we discussed my locale and his after a brief quip about the midwest (we're both from there) and I casually mentioned my membership with the various local clubs. We even mentioned Nils from here and I discussed the IAP as well. He then informed me I was getting a 10% discount right then and there. Hey now!
Then we began to talk about live centers and I mentioned a complaint about the one that came with my Jet Mini. He pointed out the oneway that was on their demo Jet Mini and proceded to mention that I could also just replace the inexpensive bearing since it's a standard size. I'm always impressed with any company willing to suggest alternatives that could actually take my business away from them. It makes me feel very happy to do business with them.
I ultimately only ended up buying the smock, but I'll always begin any shopping spree with these fine folks.
Thank you, CSUSA. Thank you very much for treating me with respect and not like some random show customer. Thank you.
