FGarbrecht
Member
I wrote in another thread that I had somehow locked up my Beall collet chuck and have been unable to get the cap nut off. I emailed the Beall company asking for suggestions and they offered to send me a replacement chuck and a replacement for the collet that is locked inside. I wasn't expecting this level of service (and didn't ask for a replacement). This is a very nicely made and not inexpensive piece of equipment and I'm pretty surprised at this level of service, above and beyond IMHO. Thank you JR Beall!