I have seen a couple of threads recently that make me think that this needs to be said.
When you receive Pen Kits
1) Open the package and make sure you got the right kits immediately upon receipt.
2) Inspect the kits you have received immediately upon receipt - make sure all of the parts are there and that the plating meets your expectations. Believe it or not I have had people contact me 3 years after receiving kits to report a problem that was obvious when they received the kits.
3) Report any problems, no matter how small, to the vendor. My policy, and my experience was, that all customer issues were addressed. Some of them have even resulted in changes made to the kits. Also do this, as soon as you see the problem. Don't wait.
If you do those three things you will eliminate a lot of "surprises" when you are trying to finish that pen for delivery tomorrow.
When you receive Pen Kits
1) Open the package and make sure you got the right kits immediately upon receipt.
2) Inspect the kits you have received immediately upon receipt - make sure all of the parts are there and that the plating meets your expectations. Believe it or not I have had people contact me 3 years after receiving kits to report a problem that was obvious when they received the kits.
3) Report any problems, no matter how small, to the vendor. My policy, and my experience was, that all customer issues were addressed. Some of them have even resulted in changes made to the kits. Also do this, as soon as you see the problem. Don't wait.
If you do those three things you will eliminate a lot of "surprises" when you are trying to finish that pen for delivery tomorrow.