Computer?

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jttheclockman

jttheclockman

Member
Joined
Feb 22, 2005
Messages
19,898
Location
NJ, USA.
I know nothing about computers so looking for help. I am fighting this computer and afraid I will delete some thing or shut something off. I can not stay logged in on any web site. I have my passwords saved and name and all that but everytime I go back to a sight I have to resign in. This all started today. Along with slow opening of things here. How do I get back my sign in ability. I have Aol and that too I have to resign in everytime. I deleted all the history, Cache, and cookies to clean things out and still the same. The computer is storing the passwords but where it says click to stay logged on I do that but means nothing. I need help. I am running windows10, microsoft edge. This is a fairly new computer. Never had this much problems. I did nothing out of usual. All started here on this site. Any help would be appreciated. It takes me a few trys to get back here to see replys but I will see them Thanks.
 
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John; I suspect that Edge is set to delete cookies when it is closed. I intentionally set my web browser (Firefox) to delete cookies when it closes. If you update Windows, it can change settings. If you leave IAP and then return without closing Edge does it remember your login?
 
Earlier this week I had a massive failure of Windows 11 that I suspect was triggered by one of those dark-of-night updates that Microsoft likes to do. The Urgent Care Center (aka Staples) was able to do a fresh installation of Windows, but I've had to reinstall all of the tools and apps on my computer, and I have to start over again on my income tax return (that was about75% done before the disaster). And I also lost a lot of data files - everything was supposedly backed up on both an external hard drive and OneDrive, but when I got the computer running again, I found that files that almost every file that was saved within the last three years was missing from both backups. As we say in the woodturning world, bad words were spoken. So I have an issue with Microsoft and all of its products, and only use Windows because its the operating system. Instead of Edge, I use Firefox (and occasionally Chrome). I have also experimented with Opera, but find that FireFox is more user friendly to me (probably because I've been using it for 20+ years).

To John's problem; check your settings. There is a setting that clears your browsing history when the computer shuts down; you are given a choice of how extensive the clearing is - make sure that you turn off the option for it to clear cookies, passwords and logins when you shut down your computer.

Also, when you register for a site, make sure that you click the box that keeps you registered.

Finally, I've noticed that some sites (especially banks) are redesigning their software to not recognize a password manager. As a result, you have to key in your password every time you log in - the computer won't autofill that field for you. That's a pain if you follow the good advice to have a distinct, impossible to hack password for every site you visit.
 
John, I got my computer from a small store in a nearby town. When I have issues I call Joseph at the store and he can actually log on to my computer from his office and figure out what the problem is. So far he hasn't charged me anything and I do totally trust him because he could easily take everything from my computer and do some dirty deeds. I'm really lucky to have his help. I don't know if there's something like that available but it would be worth it. I find no matter google chrome, edge or firefox somethings always buggering me up. I hope you can get something figured out soon.
 
The browser can purge the cookies and such post exit of the browser. Can be triggered by browsing mode like "private".
Also programs like CCleaner and other clean up programs can have a similar effect.

Also when the first pop-up for do you wish to save password happens; you can indicate to never save password.

The hard one for me to track down was when my browser profile got corrupted. Most things still worked, but browser features were
were broken, and opening web pages were dead slow.
 
It wouldn't surprise me at all if it was as Louie ( monophoto) said, Microsoft pushing some kind of update out. I've had similar problems after Microsoft pushed out a browser update and instead of Chrome, Edge became my default browser and I had to go through and re-configure some of the settings - like automatically clearing out cookies when exiting. I'm hoping they have good intentions for keeping their users safe, but sometimes I wonder if their tactic isn't also to push us into using their Edge browser. I do know it is deeply integrated into the Windows operating system.

I know they pushed an update out to Edge on Valentine's Day, but February 10 would have been their normal "Patch Tuesday" when they usually push out security patches - and some not-so-security related "improvements".

Check to see if your Edge "Cookies and site permissions" is set to "Allow". Usually the "keep me logged in" from various sites use cookies to store that login information.

From Microsoft Edge:
A) Click the three dots in the top right and select "Settings".
B) Select "Privacy, search, and services"
C) Click on "Cookies and site permissions"
D) Make sure the "Allow sites to save and read cookies" is Enabled

Good Luck JT

Dave
 
If the computer itself is newer than January 16, 2025 it most likely has the 24H2 update to Windows 11. That update has caused a lot of consternation within the Windows ecosystem as it has an AI inclusion as well as a boatload of 'security' updates that have been reported to make the system run slow and applies quite a few internet security issues. Microsoft Edge would be affected by this also.
If you inadvertently chose the "Update and Shutdown" option then you can go back to the previous update by reverting the 24H2 update.
This happened to me and I was totally unhappy with my 'gaming' computer's performance afterwards.
 
monophoto said:
Earlier this week I had a massive failure of Windows 11 that I suspect was triggered by one of those dark-of-night updates that Microsoft likes to do. The Urgent Care Center (aka Staples) was able to do a fresh installation of Windows, but I've had to reinstall all of the tools and apps on my computer, and I have to start over again on my income tax return (that was about75% done before the disaster). And I also lost a lot of data files - everything was supposedly backed up on both an external hard drive and OneDrive, but when I got the computer running again, I found that files that almost every file that was saved within the last three years was missing from both backups. As we say in the woodturning world, bad words were spoken. So I have an issue with Microsoft and all of its products, and only use Windows because its the operating system. Instead of Edge, I use Firefox (and occasionally Chrome). I have also experimented with Opera, but find that FireFox is more user friendly to me (probably because I've been using it for 20+ years).

To John's problem; check your settings. There is a setting that clears your browsing history when the computer shuts down; you are given a choice of how extensive the clearing is - make sure that you turn off the option for it to clear cookies, passwords and logins when you shut down your computer.

Also, when you register for a site, make sure that you click the box that keeps you registered.

Finally, I've noticed that some sites (especially banks) are redesigning their software to not recognize a password manager. As a result, you have to key in your password every time you log in - the computer won't autofill that field for you. That's a pain if you follow the good advice to have a distinct, impossible to hack password for every site you visit.
Click to expand...
Mono, you seem to be pretty savvy with your computer. Do a search of what update 24H2 will do to your computer. Windows update included it in one of the recent rounds of updates and if you are the type of computer user that just trusts Microsoft's updates then you may have been hit with this update as was I. About 3 weeks ago I found my computer not responding as it should and researched why. Update 24H2 enables BitDefender on all drives. This means every piece of data will be encrypted on all hard drives. It also will make your system as slow and the slowest drive in your system as all drives need to be unencrypted every time you access a drive.
I reverted from 24H2 to 23H2 and all is better. I paused updates for 5 weeks hoping the Microsoft will sort this out as the whole Windows community is in an uproar over it.
 
It took me awhile but got on here today so to comment on a few things. My computer is 2021. I am running windows 10. I have the ability to upgrade to windows 11 because every so often it keeps asking me to. I have not. I have been very happy with the way it was set up. I see that windows 10 will become unsupported starting in October of this year so I guess I will have to switch at that time.

As I said I did nothing to bring this all on. Yesterday I turned computer on as normal and the first problem and only problem I had was I could not access this site. Then when I was able to is was very slow and at times would lock me out of seeing pages. This is still the case today. So I tried the old trick. delete all cookies, history, and cache. When I did that I had to go back and sign in all my other forums and I would hit the remember me button as I always do and do same here and that usually works. Well from then on as soon as I leave that web site I will not be remembered and have to sign in each time. Now the computer is remembering the password and name but not letting me easy sign in. I looked and I see nothing about logging out when leaving a site. I am still looking. I wish I knew more about computers. Afraid to do something to really screw things up. I looked for the go back function but I guess I never set that up. So I better find a way to back up my files quickly because I hate to go through that again. had that problem when I bought this computer. I lost many files from old computer. I thank everyone. I will continue to check in here to see if someone comes up with a solution.
 
OK I think I solved 1 problem. That is the sign on thing. I went into Microsoft Edge page and found the button for cookies to shut out web site when leaving. Now I can tell you for true certainty that I never clicked this button on. Did not even know how to find it. But it was on. So I clicked it off and now that portion is back to normal. But this thing with this site being slow is still a problem. Maybe it will clear itself in a couple days. I will let it play out. Thanks everyone.
 
Something else that hasn't been mentioned is, have you verified your identity through Windows?

To verify your identity in Windows 10:
  • Open the Settings app from the Start menu.
  • Click Accounts in the Settings app.
  • On the Your info screen, if your identity needs to be identified on the PC, you'll see the option to Verify identity on the right.
  • Follow the on-screen instructions to confirm your identity.
 
jttheclockman said:
OK I think I solved 1 problem. That is the sign on thing. I went into Microsoft Edge page and found the button for cookies to shut out web site when leaving. Now I can tell you for true certainty that I never clicked this button on. Did not even know how to find it. But it was on. So I clicked it off and now that portion is back to normal. But this thing with this site being slow is still a problem. Maybe it will clear itself in a couple days. I will let it play out. Thanks everyone.
Click to expand...
When I have had issues with a certain site being slow to access or it itself is running slow I've performed a TraceRT. In the past this has identified 'jumps' (routing hops) around the internet that are not working properly to get you to a certain website. This has at least quelled my concerns if it was or wasn't my machine that was causing issues.
I understand this may be something you may have never heard of but is easy to perform and if that is something you would want to do let me know. It eliminates if the issue lies within your computer or outside your scope of ability to resolve.
 
I will give it a couple days to see what happens. I may try what Randy suggested in the other thread about slow site. What happens if it is not my computer?? As you said. I know I am repeating myself, but I did nothing different than everyday turn on and click to this site. This is the only site I am having a problem that I visit. I was glad to solve the log in problem but again I did nothing to cause that. Maybe something happened when I did a clean out of the cache and cookies and history thing trying to fix this problem but that is all I can think of. I clicked on the resync button and did that too but again no change.
 
jttheclockman said:
I will give it a couple days to see what happens. I may try what Randy suggested in the other thread about slow site. What happens if it is not my computer?? As you said. I know I am repeating myself, but I did nothing different than everyday turn on and click to this site. This is the only site I am having a problem that I visit. I was glad to solve the log in problem but again I did nothing to cause that. Maybe something happened when I did a clean out of the cache and cookies and history thing trying to fix this problem but that is all I can think of. I clicked on the resync button and did that too but again no change.
Click to expand...
No problem....
 
Mortalis said:
Mono, you seem to be pretty savvy with your computer. Do a search of what update 24H2 will do to your computer. Windows update included it in one of the recent rounds of updates and if you are the type of computer user that just trusts Microsoft's updates then you may have been hit with this update as was I. About 3 weeks ago I found my computer not responding as it should and researched why. Update 24H2 enables BitDefender on all drives. This means every piece of data will be encrypted on all hard drives. It also will make your system as slow and the slowest drive in your system as all drives need to be unencrypted every time you access a drive.
I reverted from 24H2 to 23H2 and all is better. I paused updates for 5 weeks hoping the Microsoft will sort this out as the whole Windows community is in an uproar over it.
Click to expand...
Mort

That's one of my frustrations with Microsoft - anonymous microserfs in Redmond have the ability to decide how users should be using Windoze, and build those decisions into the software without telling users what they are doing. In most cases, its possible to turn off the additional (unwanted) 'features' they impose on us, but there are a few things that are permanently frustrating.

I would be a little concerned about putting security into the hands of the same people who designed and built the operating system - to me, it just makes sense for basic operations and security to be handled by separate entities, so I have a third-party malware/virus package.

Do you know if it is possible to turn off Bit Defender if I find that it is enabled on my computer?

As an update on my problem, I have been able to recover and/or recreate just about everything I lost. The curious thing was that the files that were missing from both my external hard drive and OneDrive all seemed to have in common that they were updated and saved after December 2021. My computer was purchased in October 2021 as a Windows 10 machine that was later involuntarily updated to Windows 11 by the great brass brains in Redmond.
 
BitDefender is an antivirus. This has always been on Windows 10 and 11 machines. It can be turned off, kind of. This link will show you how to do that but I would start with BitLocker first if your system is running slow.
BitDefender video

If your installation of the 24H2 update is 10 days or less you can revert back to 23H2. if the update installation is longer than that it is an extensive process.
BitLocker is what encrypts your harddrive(s) and can/will slow your system down. In my case I believe it may be a result of using an older platter drive as a backup drive. It can be disabled on individual drives if you feel it is not necessary.
BitLocker video
 
This update that you talk about, can that be my problem with this site not loading properly and slow/ many times the page I am on here gets an oops message and I have to refresh and start over. This site is frustrating. Of course the site I visit most and like best is the one that is giving me fits. It took me 5 times to be able to get into this site just to see the replys. How do you see what updates were loaded.?? I notice updates load automatically on my computer. Again I have no idea when it comes to computers.
 
jttheclockman said:
This update that you talk about, can that be my problem with this site not loading properly and slow/ many times the page I am on here gets an oops message and I have to refresh and start over. This site is frustrating. Of course the site I visit most and like best is the one that is giving me fits. It took me 5 times to be able to get into this site just to see the replys.
Click to expand...
- If the issue is only with this or maybe another website but all others work fine then I doubt a system update is at fault.
Reset your modem and router.
If you can get to the website on your phone or tablet's mobile data network but not your home network, try restarting your wireless router and/or modem. Traffic to or from a certain website may be getting tripped up by your modem or router.
  • Unplug the power cables for the modem and the router (if you have a separate one), and wait about a minute. Modems and routers can look all different ways, but generally have one or more blinking lights. The modem will usually be connected to a coaxial jack or phone jack in the wall.
  • Plug your modem back in and wait for it to completely light up.
  • Plug your router back in and wait for it to completely light up.
  • Try visiting the website again.
jttheclockman said:
How do you see what updates were loaded.?? I notice updates load automatically on my computer. Again I have no idea when it comes to computers.
Click to expand...
To see a history of updates on your computer
right click on the windows icon in the task bar
left click on Settings
scroll to the bottom and left click on Windows Update
On the right side of the screen you should have options to choose. Left click on the option you want to see.

Automatic updates is fine for the general user.
 
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