Monty did get me yesterday, about 6:30!!
I am THRILLED to say we are packing and shipping a couple dozen packages each day, now!! We start early afternoon and I take the packages to the Post Office at 6 PM. During that time, I am often in the basement "pulling" orders. So, I let the calls go to the answering machine. Some days, I miss 20 calls--if I answer them all, NOTHING else will be done.
I do return most who leave messages (about one in four).
Quick shipment has made us popular and we have grown fantastically. It will remain our number one priority!! I thoroughly enjoy "talking pens", when there is time available--usually after 7 PM (which is also, usually, a good time for my caller).
"After-thought" posted 10:30: On the weekend, we are here from noon to 10 PM, both days. My other business is closed, and we don't do shipping---the post office is "skeleton" crew. So that is a very good time to reach me!!