Monty
Group Buy Coordinator
Last week I ordered some pen parts from a vendor (I won't mention which one). A wrong item was shipped by the vendor (20 small individual pieces). The vendor was called and they are replacing the wrong items and sending a label to ship back the items shipped in error. So far so good.
While I was talking to them about the error, I ordered another item I failed to order on the original order. This item is very small and inexpensive and would easily fit in the FR box that the replacement would be shipped in. When I looked at my CC bill this morning, the charge for the item ordered included shipping.
Am I being unreasonable complaining that they are charging me shipping? The cost of what I ordered was only about $10 and the shipping added another 50%.
While I was talking to them about the error, I ordered another item I failed to order on the original order. This item is very small and inexpensive and would easily fit in the FR box that the replacement would be shipped in. When I looked at my CC bill this morning, the charge for the item ordered included shipping.
Am I being unreasonable complaining that they are charging me shipping? The cost of what I ordered was only about $10 and the shipping added another 50%.