They gave me the Fedex 2 day shipping for $8.00 here is the transcript. They didn't have the 3-5 day shipping option on there check-out page,:frown: but the shipping policy page said they had 3-5 day shipping.
Sam:
Hello, what can I do for you?
Levi Woodard:
Hi, I need to know if there is a 3-5 day shipping option and if there is how can I get it
Sam:
if you click on Fed Ex Ground rather than the super saver you can get your order faster ...what state are you in please
Levi Woodard:
SD
Sam:
you should have your order within the 4 to 5 day time frame
Levi Woodard:
I am ** (I won't put my age in) so I cannot afford $19.95 for shipping and I need my pens before next Wednesday
Levi Woodard:
Standard $8.99 7 - 10 business days FedEx 2Day $19.05 FedEx Priority Overnight $46.40
Levi Woodard:
These are the only shipping methods I can see
Sam:
Levi, that is cutting the time frame close.
Levi Woodard:
the 3-5 day will work for me
Sam:
the fed ex ground should be there also
Sam:
tell you what, if you are going to place the order now
Sam:
let me have your order number and I will make sure it goes ground
Levi Woodard:
there is no Fedex ground shipping option
Sam:
are you on the payment screen
Levi Woodard:
I have not placed the order yet. do I need to do that now? I have all the boxes filled out but I need to just hit complete.
Sam:
if you are ready to , I do not want to rush you at all
Levi Woodard:
I am ready but I don't see the shipping for Fedex ground
Sam:
maybe they have moved it , sorry
Sam:
I can change it for you
Levi Woodard:
That would help
Sam:
just give me your order number when you are ready
Levi Woodard:
just a minuet and I will have it for you
Levi Woodard:
Your order number is: 004864373 (108216020)
Sam:
thank you , give me a moment
Levi Woodard:
will the total order be under $50
Sam:
I am glad that you were able to use the coupon also, your order is going Fed Ex ground and I just found out that they did change the shipping options there so I am sorry for that ..you have a great day today Levi
Levi Woodard:
So when should my order be here?
Sam:
it should leave today and hopefully be there by Tues ..Weds ..barring any weather problems of course
Levi Woodard:
that will be soon enough. Thank you so much for helping me with this.
Sam:
you are very welcome and have a great time turning your pens..Samantha
A minuet later I got a email from Sam and she said she have talked with her supervisor and since my package was so small I would get the Fedex 2 day service.

This is my first order from Woodcraft and I like there service.