I don't often post cheers or reviews, but I feel like this vendor has just gone well above and beyond the usual call of duty this time (and the last time, as well).
I have some items to make before November - I had ordered some bottle stopper bottoms from Timberbits in Australia, but neglected to order the more expensive shipping, thinking that it would be heavy enough to get upgraded shipping.
Timberbits usually upgrades the shipping for expensive (over $200), or very heavy items. My order was fairly small, and fairly light, apparently...
I should have ordered TNT for the extra cost, but made a mistake. Even so, after an email to David asking about whether it would make my upcoming deadline, he upgraded my shipping to TNT anyway. Door to door within three days, from Australia to the middle of North America.
David saved my bacon - I needed the items quickly, and he really helped me out. He didn't need to help me, but he did. He went well above the call of duty here, and I think it deserves a special mention and thanks.
In conclusion, I'd highly recommend David at Timberbits. (and TNT - even with Canadian customs propensity to inspect shipments, it came through fine, and insanely quickly)
He always treats his customers well - and is another of the amazing vendors we have on the IAP...we're really lucky!
Andrew
I have some items to make before November - I had ordered some bottle stopper bottoms from Timberbits in Australia, but neglected to order the more expensive shipping, thinking that it would be heavy enough to get upgraded shipping.
Timberbits usually upgrades the shipping for expensive (over $200), or very heavy items. My order was fairly small, and fairly light, apparently...
I should have ordered TNT for the extra cost, but made a mistake. Even so, after an email to David asking about whether it would make my upcoming deadline, he upgraded my shipping to TNT anyway. Door to door within three days, from Australia to the middle of North America.
David saved my bacon - I needed the items quickly, and he really helped me out. He didn't need to help me, but he did. He went well above the call of duty here, and I think it deserves a special mention and thanks.
In conclusion, I'd highly recommend David at Timberbits. (and TNT - even with Canadian customs propensity to inspect shipments, it came through fine, and insanely quickly)
He always treats his customers well - and is another of the amazing vendors we have on the IAP...we're really lucky!
Andrew
