Jeer Taylor Toolworks boo

[Paul-H]

Hi all

Didn't think I would have to post this but.

You soon find out how good a company is when something go wrong, and Taylor Tools has turned out to be one of those.

I bought into their Chisel Charpening system, the one that uses acrylic discs mounted to a pillar drill.

Only used it once the sharpen one set of Chisels, then a few weeks later I got it out to touch up one Chisel and found one of the acrylic discs had developed a series of cracks around the centre hole.

Unimpressed I contacted Taylor tools and other than an automated reply heard nothing.

So unimpressed with this lot and will not be ordering anything else from them.

Hope I am a one off

 

[jttheclockman]

Maybe try calling them at a different time and or day. Try leaving an email also.

 

[d_bondi]

I agree with John T. Try again.

I have purchased many items from them and have always been happy with their products and customer service. I purchased a number of their CMT full kerf 10" table saw blades. One of them began to loose its chrome plating. I don't remember if I called or emailed, but they were great. I sent them pictures of the problem and they promptly sent me a replacement.