Shipping

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Smitty37

Passed Away Mar 29, 2018
In Memoriam
Joined
Nov 23, 2009
Messages
12,823
Location
Milford, Delaware 19963
Did you ever buy CD's from a Record Club like Columbia House? When you joined they would have a buy 1 and get 11 free or something - but you would have to pay the shipping charges on the 11. That was because shipping was a 'profit center'.

That was a very common practice among mail order houses and probably still is although competition has very likely reduced it somewhat. Companies that charge a fixed flat rate are hoping there will be enough small orders that cost much less to ship than they charge to more than cover the bigger orders where the cost exceeds the charge. Companies that charge by the $ amount you spend know that shipping cost do not rise as a function of price - it costs no more to ship a $60.00 shirt than it does a $10.00 one. They want to profit on shipping. And, why not? It is an investment of their money just like inventory - it is consumed and must be replaced just like inventory so it should make a profit just like inventory.

When I first started selling online about 10 years ago. Shipping and insurance were profit centers for me too. I calculated the postage and packing costs added my markup and that was the price I charged the buyer. I had a u-pic account and bought their parcel insurance at a discount, marked it up and charged the buyer that price. It was still cheaper than postal insurance but I made a profit. It made up about 15% of my total profit for the year

Today shipping is totally an expense...next to inventory purchases it is my biggest expense amounting to 15% of my gross sales. 10% in just postage. I don't even insure packages where I have less than $100 in them and eat the cost when I do because it is never calculated into my price.

That's why in my best years I has $22,000 sales and $8,000 profit then $30,000 sales and $12,000 profit -- that is "tax" profit on my schedule C.
Now if I had twice that sales volume I might make half the profit, but probably not. A lot of that is related to shipping.going from a profit to an expense without being able to raise prices to help cover it.
 
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LeRoy, I consider shipping the least profitable part of our business, we buy or inserts by the hundred or 200 for the most populsr one, the Tools we make and still have to wrap them , create an instruction set, we send tools via Priority and wind up charging 7.50 or 10.00 if we have to use one of the post office triangle tubes, sure they are free as is most of the packaging, but Andrew and I figure that we are still loosing about 1 or 2 dollars a package, I think we are going to start using endica for shipping and mailing, but even with the whopping 2.50 which is a very low percentage I hate packaging, to me that is the only good thing about PayPal unless you are going to ship international, then it's easier to do through the usps. BUT IN THE TIME IT TAKES TO PREPARE 3 PACKAGES WHICH WILL PUT A WHOPPING 7.50 in my pocket, we could have made one tool which sells for 65.00. And the time it takes to put each insert in a protective plastic container, man do 200 or 300 at a time. Shipping is THE LEAST profitable part of my business, I just can't bring my self to charge a hefty fee for shipping. but I try and keep my shipping costs in line, I kind of feel for eBay in a way, I get fed up seeing then .99 No Reserve price with 12.50 or more shipping on an item that is only worth 7.50 or 8.00 to begin with, I buy a lot of my tooling off eBay, and I would rather pay a fair price and work with the system, than be one of the schmucks that make their money basically defrauding eBay. I don't really like eBay, but intentionally defrauding any company trying to circumvent a policy/ terms of service and use, is BS, and so is over charging a customer on Handling and freight.

This is of course my opinion and worth exactly what you pay for it. but serving the customer at a reasonable rate I think is a far better way to go.
Ken
 
Insurance

LeRoy, I consider shipping the least profitable part of our business, we buy or inserts by the hundred or 200 for the most populsr one, the Tools we make and still have to wrap them , create an instruction set, we send tools via Priority and wind up charging 7.50 or 10.00 if we have to use one of the post office triangle tubes, sure they are free as is most of the packaging, but Andrew and I figure that we are still loosing about 1 or 2 dollars a package, I think we are going to start using endica for shipping and mailing, but even with the whopping 2.50 which is a very low percentage I hate packaging, to me that is the only good thing about PayPal unless you are going to ship international, then it's easier to do through the usps. BUT IN THE TIME IT TAKES TO PREPARE 3 PACKAGES WHICH WILL PUT A WHOPPING 7.50 in my pocket, we could have made one tool which sells for 65.00. And the time it takes to put each insert in a protective plastic container, man do 200 or 300 at a time. Shipping is THE LEAST profitable part of my business, I just can't bring my self to charge a hefty fee for shipping. but I try and keep my shipping costs in line, I kind of feel for eBay in a way, I get fed up seeing then .99 No Reserve price with 12.50 or more shipping on an item that is only worth 7.50 or 8.00 to begin with, I buy a lot of my tooling off eBay, and I would rather pay a fair price and work with the system, than be one of the schmucks that make their money basically defrauding eBay. I don't really like eBay, but intentionally defrauding any company trying to circumvent a policy/ terms of service and use, is BS, and so is over charging a customer on Handling and freight.

This is of course my opinion and worth exactly what you pay for it. but serving the customer at a reasonable rate I think is a far better way to go.
Ken
If you are buying insurance - Endicia can save you enough to pay the cost of using it ... I use the $16.00 per month and insurance for up to $100.00 is half the cost of the USPS charge for up to $50. If you don't buy insurance the cheaper package is fine. They are great for international easier than the USPS web site.
 
Smitty,
I am not into shipping yet, but either you are showing your age for remembering Columbia House, or I am showing mine for remembering it. I can still remember taping the penny to the card and mailing it in. LOL.
Jay
 
Smart A**

Did you send off for the records or eight track tapes?

No body loves a smart a**..... To be completely honest I joined the Columbia Record Club (the forerunner to Columbia House) and my first purchases were mono 33 1/3 rpm records because stereo wasn't on the market yet - they were Hi-Fi and we thought that was the greatest thing since Lana Turner's legs.

8 tracks came much later and while I had an 8 track player in my 1969 Chevy Pick-up it was after market put in sometime between 1971 and 1976. I did by cassettes in a record club though as well as CD's but I learned that you join one get all of the frees buy only the minimum that you sign up for (and there was one club where that was only one cd) and then stop buying until they would make an offer to get you back
 
Big Box

It used to be death and taxes were what you could count on now it is shipping and handling. :confused:
Yea, but shipping and handling keep the big box stores alive. If the small guys could ship free, a lot of the big box stores would have problems staying competitive. Their ability to get things shipped to them in truckload quantities and the buyer paying local delivery by going to the store gives the Wal-Mart and Target a big advantage.
 
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