Cheer Rikon

[jeweler53]

My Rikon 70x050vs took a dump. Won't turn on. It's still under warranty though. I called Customer Service and spoke with a very nice young lady who asked a few questions to determine where to send my call. Then I spoke with a service guy (Tim I think) who figured out that I needed a replacement speed controller. He took my name, address and email and sent the part. Couldn't have been on the phone for more than 3 minutes. WOW!

 

[wyone]

It is nice to be able to deal with REAL people who actually KNOW their stuff. I hope you get the part and it fixes everything!

 

[Carl Fisher]

Rikon has some of the best customer service I've ever dealt with. They got my air filter back up and running within 2 days of my first call to them. No charge, no questions, and very knowledgeable on the phone.

 

[Swagopenturner]

Rikon has their stuff together! I have not had a lick of trouble with my Rikon lathe, but their customer service and technical support have always answered my dumb questions fast.