RANT

[bmac]

After doing extensive research for a good product and a company that stands behind their product, I bought a 42" VIZIO. BIG,BIG,BIG MISTAKE. As far a quality of picture and features it is a good TV. But, after a lighting strike caused a problem with the TV, I called to get some help. I wasn't asking for them to replace the TV because it clearly states in the warranty coverage that acts of GOD are not covered. All I needed was help getting the TV looked at so I could get it fixed or if not repairable, replaced under homeowners insurance. After almost an hour on the phone, I was informed that they don't provide that type of support. The repair company they referred me to only deals with warranty issue. Thats about the most dumbest thing I have ever heard of. Well, I will never waste my money on another VIZIO product and if anyone on here has a VIZIO product, you better hope that nothing ever happens to it that is not covered under warranty and you better never, never, never let your warranty end and be prepared to spend a lot of money repeatedly for extended warranty coverage. With there type of mindset I truely believe that anyone would play HELL even getting warranty issues covered. They will find some way around it.

 

[warreng8170]

I hate to say it, but most consumer electronics nowadays are meant to be disposable. I can almost promise that if you found a repair person that would even look at it, it would cost more to fix than the unit cost. Economies of scale mean that the assembled unit cost less than almost any individual part. That doesn't include the repairmans time. Not really VIZIO's fault. That's the way it is with most electronics companies.

 

[renowb]

If you paid with a credit card talk to them. Maybe they can do something. Just my 2 cents..

 

[JimB]

I hate to say it, but most consumer electronics nowadays are meant to be disposable. I can almost promise that if you found a repair person that would even look at it, it would cost more to fix than the unit cost. Economies of scale mean that the assembled unit cost less than almost any individual part. That doesn't include the repairmans time. Not really VIZIO's fault. That's the way it is with most electronics companies.

Very true. Many times the warrantly on electronics is also through a 3rd party who absorbs the cost of replacing a unit rather than trying to repair it.

 

[maxwell_smart007]

I fixed a fridge by replacing a capacitor once..cost under a dollar...

Warranty had expired, repair person said that it would cost more to look at the fridge than it would to buy a new one...

A dollar later and some googling, and I got the satisfaction of a job well done!