ChrisN
Member
I've tried twice to contact PSI tech support via the contact form on their website, but I've still had no response for nearly a week. Does anyone have an email address for PSI tech support?
PSI Support email?
- Thread starter ChrisN
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ed4copies
Local Chapter Manager
Historically, they have been more responsive by phone.
However, they have announced they will be closed for the 4th of July and they are always closed for weekends. So, best contact them next week.
FWIW,
ED
However, they have announced they will be closed for the 4th of July and they are always closed for weekends. So, best contact them next week.
FWIW,
ED
ChrisN
Member
Yeah, but they weren't closed this week. I filled out the form last Saturday, and again on Tuesday, and I still haven't heard anything from them.
nanosec12
Member
I have also tried the email route to no success...but when I call they always take care of things right away. I even talked them into adding a couple of items to some repair material they were sending, worked out to free shipping for me. Anyway, the phone support is great, the email not so much...
Karl_99
Member
Calling them works well
cal91666
Member
PSI website states they will be closed 7/4 & 7/7 for the holiday and as Ed stated always on the weekend.
nava1uni
Member
They may be closed this weekend. But I have called on the weekend and spoken to a very nice woman who always makes things right. I find that calling is immediate and they are very responsive to any issue and make things right very quickly, if possible.
In my world calling is the best way to deal with things. I have found that I have sent emails that have never been received. I received a text at the beginning of this week that was sent early last week. Don't know where it spent the week, but it took over a week to get to me. Tech is not all it is meant to be.
In my world calling is the best way to deal with things. I have found that I have sent emails that have never been received. I received a text at the beginning of this week that was sent early last week. Don't know where it spent the week, but it took over a week to get to me. Tech is not all it is meant to be.