Cheer PSI customer service

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pshrynk

Member
Joined
Dec 6, 2017
Messages
742
Location
Lake City, Minnesota
I had a problem with an Anvil EDC. The screw hole in the top that holds the clip on was stripped. i emailed them and told them of my problems and they sent me a replacement part. I had a black kit and received a gunmetal replacement. I called them today and spoke with the rep, who looked me up and was able to see that she had originally requested that a black part be sent, so she is sending a new replacement right away.
 
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Willee

Member
Joined
Jul 19, 2007
Messages
365
Location
Corpus CHristi Texas
I ordered 10 Vertex pen kits from PSI.
Have ordered from them for years with never a problem.
One had the magnet in the cap missing.
I called and asked for the magnet stating I could glue it in myself.
They sent the entire cap in a timely manor.
PSI customer service is A+++
 
Joined
Dec 22, 2017
Messages
3,037
Location
Wolf Creek Montana
PSI has always treated me right. They've always been friendly, returned phone calls and been a big help at times. That's why they have 99.9% of my business. They haven't struck out once with me even when I've purchased their products through another vendor and had problems with their product. Great company!
 
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