This time of the year many strange things happen because of the increased volume of packages. I just got off the phone with PSI. I called them about 2 weeks ago to explain about my dedicated chuck problem and spoke with Bob in the tech dept. He said he would send out another set of jaws. I have not received them yet and just talked with him and he sent them last week. Now maybe they got lost or something else happened but he had kept no record of them so no way to track. We are at the mercy of the mail system which ever one we choose.
I had told this story here before, I did a solar panel job at the FedX hub in my area and it is a huge facility. They were also doing a new conveyor system too. I seen first hand the mass chaos that goes on around this time of the year. The amount of trucks flying in and out of this hub was amazing. Many times I was walking on the outside of the building and noticed many packages just laying on the ground where trucks backed up to the loading dock had dropped. They fall off the conveyor system and just lay there and until someone rides by to pick them up if they ever do get picked up. I stopped a few times to just place the packages on the dock and was told not to do that and not to touch the packages. Here these packages were sitting outside in the rain and the snow. It was a little disheartening to see this, knowing how many packages I get through FedX. They hire extra help this time of the year and they push these people to keep up with the line. The speed at which packages travel is amazing. It is no wonder more things are not broke. So whenever sending something protect it and then protect it some more. I seen it first hand.