That was a funny story and very appropriate. I haven't dealt with B of A since the early '70's.... the Gioninni Branch in San Mateo, CA carried my first home mortgage... no problems and they actually had a very good reputation back then... after I moved further down the peninsula I switched to a bank closer to home and just never went back... my step son is a truck driver and banks with them because they're pretty much everywhere and he can access his ATM's and accounts for less costs than if he goes off line... but they have called here for him, trying to sell him some kind of insurance policy... in at least 30 calls, I have told them each time he doesn't "live here"... he is a truck driver and only gets his mail here. I've explained this to 30 different people and even so far as to ask for a supervisor and explained to them... we still periodically get calls.