Mix and Match Pen

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Spats139

Member
Joined
Nov 2, 2008
Messages
128
Location
Surrey, Canada
I had a fellow who wanted a Sierra Elegant Beauty pen, but I didn't have any pre-made in stock. He looked at some other pens and decided that he wanted a dark wood and a satin finish plating. I made up four barrels, and took four different kits for him to choose from; giving him sixteen different possible choices. He ended up changing his original plan completely and took a BOW on a Black Titanium / Titanium Gold.

The four barrels were all turned from blanks I had received in the 2010 Super Bowl Pool. They were Rosewood, Champhor, Amboyna Burl and BOW.
 

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Now that is marketing, let the customer choose everything and then assemble it for him. Congratulations. That ended up being a real good looking pen.
Charles
 
That BOW is beautiful! I really need to get some of those blanks. I agree with Charles, fantastic customer service to ensure the customer is happy. I would have bought all of them though, ha ha ha.
 
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